Looks like the machine has both intel and nvidia graphics. I would suspect the external connector is attached to the nvidia gpu. And it seems you have the "open" nvidia driver installed which doesn't support your gpu: [ 14.121892] nvidia 0000:01:00.0: enabling device (0006 -> 0007) [ 14.126777] nvidia 0000:01:00.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=none:owns=none [ 14.126802] NVRM: The NVIDIA GPU 0000:01:00.0 (PCI ID: 10de:13b0) NVRM: installed in this system is not supported by open NVRM: nvidia.ko because it does not include the required GPU NVRM: System Processor (GSP). NVRM: Please see the 'Open Linux Kernel Modules' and 'GSP NVRM: Firmware' sections in the driver README, available on NVRM: the Linux graphics driver download page at NVRM: www.nvidia.com. [ 14.126870] nvidia: probe of 0000:01:00.0 failed with error -1 [ 14.126906] NVRM: The NVIDIA probe routine failed for 1 device(s). [ 14.126909] NVRM: None of the NVIDIA devices were initialized. Adding Stefan to CC. Stefan, should this card be supported by the new nvidia driver?