Bug ID 1226280
Summary No sound from speakers on Dell XPS laptop
Classification openSUSE
Product openSUSE Distribution
Version Leap 15.6
Hardware x86-64
OS Other
Status NEW
Severity Normal
Priority P5 - None
Component Sound
Assignee tiwai@suse.com
Reporter aleksey.rukhlenko@gmail.com
QA Contact qa-bugs@suse.de
Target Milestone ---
Found By ---
Blocker ---

The sound from speakers randomly appears and disappears after laptop reboot or
sleep/wake. The sound from Bluetooth speakers and microphone work OK.

If sound from speakers does work, there are no error messages in dmesg related
to sound. If sound does not work, here are the error messages from dmesg:

> sudo dmesg | grep -i error

[    0.730504] RAS: Correctable Errors collector initialized.
[   13.590627] ucsi_acpi USBC000:00: unknown error 0
[   22.640402] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -110
[   22.640406]  SDW0-Playback: ASoC: error at __soc_pcm_open on SDW0-Playback:
-110
[   22.640409]  Jack Out: ASoC: error at dpcm_be_dai_startup on Jack Out: -110
[   22.640412]  Jack Out: ASoC: error at dpcm_fe_dai_startup on Jack Out: -110
[   23.187840] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -22
[   23.187846]  SDW0-Playback: ASoC: error at __soc_pcm_open on SDW0-Playback:
-22
[   23.187849]  Jack Out: ASoC: error at dpcm_be_dai_startup on Jack Out: -22
[   23.187851]  Jack Out: ASoC: error at dpcm_fe_dai_startup on Jack Out: -22
[   23.187912] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -22
[   23.187916]  SDW0-Capture: ASoC: error at __soc_pcm_open on SDW0-Capture:
-22
[   23.187918]  Jack In: ASoC: error at dpcm_be_dai_startup on Jack In: -22
[   23.187920]  Jack In: ASoC: error at dpcm_fe_dai_startup on Jack In: -22
[   23.750769] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -22
[   23.750777]  SDW0-Playback: ASoC: error at __soc_pcm_open on SDW0-Playback:
-22
[   23.750779]  Jack Out DeepBuffer: ASoC: error at dpcm_be_dai_startup on Jack
Out DeepBuffer: -22
[   23.750782]  Jack Out DeepBuffer: ASoC: error at dpcm_fe_dai_startup on Jack
Out DeepBuffer: -22
[   23.759893] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -22
[   23.759902]  SDW0-Playback: ASoC: error at __soc_pcm_open on SDW0-Playback:
-22
[   23.759906]  Jack Out: ASoC: error at dpcm_be_dai_startup on Jack Out: -22
[   23.759910]  Jack Out: ASoC: error at dpcm_fe_dai_startup on Jack Out: -22
[   23.791799] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -22
[   23.791806]  SDW0-Playback: ASoC: error at __soc_pcm_open on SDW0-Playback:
-22
[   23.791809]  Jack Out DeepBuffer: ASoC: error at dpcm_be_dai_startup on Jack
Out DeepBuffer: -22
[   23.791811]  Jack Out DeepBuffer: ASoC: error at dpcm_fe_dai_startup on Jack
Out DeepBuffer: -22
[   23.792460] rt711 sdw:0:0:025d:0711:00: ASoC: error at
snd_soc_pcm_component_pm_runtime_get on sdw:0:0:025d:0711:00: -22
[   23.792467]  SDW0-Capture: ASoC: error at __soc_pcm_open on SDW0-Capture:
-22
[   23.792471]  Jack In: ASoC: error at dpcm_be_dai_startup on Jack In: -22
[   23.792474]  Jack In: ASoC: error at dpcm_fe_dai_startup on Jack In: -22


At my laptop all sound goes through pipewire, no other servers running:

> inxi -Aa

Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Dell
    driver: sof-audio-pci-intel-cnl alternate: snd_hda_intel, snd_soc_skl,
    snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:06c8 class-ID: 0401
  API: ALSA v: k6.4.0-150600.21-default status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl


Please help.


Hardware: Dell XPS 17 9700
OS: Fresh install of OpenSUSE 15.6 64-bit.


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