But this is what your website states. One should upload to ftp://support-ftp.suse.com/in/. In one of my recent bug reports someone from SUSE even told me explicitly to do so: ----- You can use the upload location for supportconfig as outlined at: https://www.suse.com/support/kb/doc/?id=7023007 Afterwards, please let me know the filename (best is if you add the bug number to the filename). ----- It was Thomas Blume.