Comment # 5 on bug 1162435 from Michael Krapp

Hi John, thanks for looking into this issue.
I'm the engineer working with our customer.
Here's the virtual disc controler:

47: PCI 10.0: 0100 SCSI storage controller
  [Created at pci.386]
  Unique ID: 37TO.741NuwlerHD
  SysFS ID: /devices/pci0000:00/0000:00:10.0
  SysFS BusID: 0000:00:10.0
  Hardware Class: storage
  Model: "VMware LSI Logic Parallel SCSI Controller"
  Vendor: pci 0x1000 "LSI Logic / Symbios Logic"
  Device: pci 0x0030 "53c1030 PCI-X Fusion-MPT Dual Ultra320 SCSI"
  SubVendor: pci 0x15ad "VMware, Inc."
  SubDevice: pci 0x1976 "LSI Logic Parallel SCSI Controller"
  Revision: 0x01
  Driver: "mptspi"
  Driver Modules: "mptspi"
  I/O Ports: 0x1400-0x14ff (rw)
  Memory Range: 0xfeba0000-0xfebbffff (rw,non-prefetchable)
  Memory Range: 0xfebc0000-0xfebdffff (rw,non-prefetchable)
  Memory Range: 0xc0208000-0xc020bfff (ro,non-prefetchable,disabled)
  IRQ: 17 (12770600 events)
  Module Alias: "pci:v00001000d00000030sv000015ADsd00001976bc01sc00i00"
  Driver Info #0:
    Driver Status: mptspi is active
    Driver Activation Cmd: "modprobe mptspi"
  Config Status: cfg=no, avail=yes, need=no, active=unknown


and here's the disk attached to it:

61: SCSI 00.0: 10600 Disk
  [Created at block.245]
  Unique ID: R7kM.BGTPw++Qg19
  Parent ID: 37TO.741NuwlerHD
  SysFS ID: /class/block/sda
  SysFS BusID: 0:0:0:0
  SysFS Device Link: /devices/pci0000:00/0000:00:10.0/host0/target0:0:0/0:0:0:0
  Hardware Class: disk
  Model: "VMware Virtual disk"
  Vendor: "VMware"
  Device: "Virtual disk"
  Revision: "1.0"
  Driver: "mptspi", "sd"
  Driver Modules: "mptspi", "sd_mod"
  Device File: /dev/sda (/dev/sg0)
  Device Files: /dev/sda, /dev/disk/by-path/pci-0000:00:10.0-scsi-0:0:0:0
  Device Number: block 8:0-8:15 (char 21:0)
  BIOS id: 0x82
  Geometry (Logical): CHS 4177/255/63
  Size: 67108864 sectors a 512 bytes
  Capacity: 32 GB (34359738368 bytes)
  Config Status: cfg=no, avail=yes, need=no, active=unknown
  Attached to: #47 (SCSI storage controller)

just for clarification, we never tried VMwaretools, but only open-vm-tools and
only the latest update in the SLES12SP4 channel shows this behaviour.
I attached the versions we use as openvmtools11.zip

Let me know if you need further information, please