Bug ID 1049003
Summary Repeated directory/data loss when moving USB drives between openSUSE Leap 42.2 and Windows 8.1/10
Classification openSUSE
Product openSUSE Distribution
Version Leap 42.2
Hardware x86-64
OS openSUSE 42.2
Status NEW
Severity Critical
Priority P5 - None
Component Basesystem
Assignee bnc-team-screening@forge.provo.novell.com
Reporter Greg.Freemyer@gmail.com
QA Contact qa-bugs@suse.de
Found By ---
Blocker ---

User-Agent:       Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
Build Identifier: 

I've had severe data loss on external USB drives happen 4 or 5 times now n the
last 6 months, and Leap 42.2 has been in the loop each time. 

(I did not use Leap 42.1 extensively in this manner, so I have no relevant
comments about it in this regard.)

I do a very large amount of work on USB-3 drives both exclusively with Windows
8.1 connected drives and with USB-3 drives I originate in Leap 42.2.

The drives that are exclusively used in Windows 8.1/10 have not experienced the
problem I'm reporting here.  Thus, even though the below doesn't seem to
indicated Leap 42.2 is the source of the problem, I think it is .

As a guess, this issue is happening on 10% or less of the filesystems I work
with.

== details ==
I often create numerous 1.5GB file in Linux to a USB-3 external drive then move
the drive to Windows to work with.

For some strange reason I've had several "lost directories full of files" in
the last 6 or so months.  I just had it happen again and maybe we can see
what's going on.

1) I used a new from the box internal drive connected to a USB-3 /
SATA adapter and connected it to a Leap 42.2 box.  Via Leap I created a
tradition partition table and made one large partition.  I formatted
the the partition NTFS via Leap (mkfs.ntfs -Q /dev/sdb1)

2) I used Leap to populate a directory full of 1.5GB files (500 GB total).  All
looked good.

3) I unmounted the drive from the Leap box and moved it to a Windows 8.1 box.

4) From Windows (at the time I could see the directory) I created an analysis
project related to the 500GB of data and started processing the case.  (So I
know I could see the 500GB of data from Windows 8.1)     That was done Friday.

5) I did some Windows patch updates and rebooted the PC.  I didn't
look at the drive over the weekend.

6) This morning, I want to continuing working the project, and the drive
holding the 500GB of data looks basically empty.  That's true in both Windows
8.1, Windows 10, and Linux.  But in all 3 I have ~500GB of space
unaccounted for.  ie. Disk used + freespace is ~500GB less than the
size of the file-system.

7) I throw the physical media into forensic data recovery tool (X-Ways) to take
a look at the drive.

8) X-Ways shows me the missing folders and all 500GB of data and numerous other
directories that are missing when looking at the drive natively as above (6).

Obviously something is corrupt on the current drive.  I have forensic tools
that can let me look at filesystem metadata.

I would report this upstream, but Leap 42.2 is using a version of NTFS-3G from
2013.  I doubt upstream would be interested in a bug report.



Reproducible: Sometimes


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