Bug ID 1172412
Summary alsa: Kingston HyperX Quadcast USB audio output silent at low volume
Classification openSUSE
Product openSUSE Tumbleweed
Version Current
Hardware x86-64
OS openSUSE Factory
Status NEW
Severity Normal
Priority P5 - None
Component Sound
Assignee tiwai@suse.com
Reporter tyson@tyson.me
QA Contact qa-bugs@suse.de
Found By ---
Blocker ---

Created attachment 838432 [details]
lsusb -v output

I'm running Tumbleweed 20200528 with kernel 5.6.14.

There is an issue with the Kingston HyperX QuadCast USB microphone + headphone
interface (USB 0951:16df). The microphone works fine, but the headphone output
only produces sound when the volume in KDE Plasma/ALSAmixer is set at 31% or
higher. At 30% or below, there is no sound from the headphone interface. In
Windows and macOS, audio output starts from 1%.

I'm not sure whether this is the right place to report or if it should've gone
upstream. It seems like this device may need a quirk entry in ALSA, but that's
just a guess.

I know this will be difficult to diagnose without direct access to the
hardware, but am happy to provide more information or test any patches. I will
attach alsa-info and lsusb -v output.


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