(In reply to Johannes Meixner from comment #18) > Now the scanner itself could be somehow a bit damaged > but I think this is unlikely. Yes, also given that it works fine with another desktop, that seems unlikely. > For now it is only a gut feeling but I think that something > goes wrong during USB data transfer in the software that > is used for the low-level USB data transfer. I have been thinking exactly that. > For me it looks as if while the data is being read from the scanner, > the data becomes more and more distorted and this seems to indicate > that something goes more and more wrong during USB data transfer. One little hardware difference - office11, where the scanner works, has a local disk as root, office12 and -13 both boot from NFS. It seems like a long shot, but the two NFS-root machines probably have more I/O and interrupts happening during the data transfer. I might try another machine with local disk and see what happens. > Please install kernel-default and boot with it (you may have to > manually select it in the Grub boot menue) and then run > > # lspci -v | egrep -i 'usb|hci' > > # lsmod | egrep 'usb|hci' > > and post the output of both commands here. Willdo.