Created attachment 818715 [details]
journalctl
I openSUSE Leap 15.1 fresh install (not upgrade from previous release). I have
HPLIP 3.18.6 from main openSUSE repos.
I have HP LaserJet 1018 printer. I configured it via YaST and hp-setup to
install proprietary firmware. If I try to print, I see tooltips that rendering
is completed, but printer not print, job remains in queue.
In hp-toolbox I see "Device communication error (5012)"
In dmesg I see:
[ 473.064116] usb 1-3: USB disconnect, device number 3
[ 473.064205] usblp0: removed
[ 478.703213] usb 1-3: new high-speed USB device number 5 using xhci_hcd
[ 483.847137] usb 1-3: device descriptor read/64, error -110
[ 499.462811] usb 1-3: device descriptor read/64, error -110
[ 499.698782] usb 1-3: new high-speed USB device number 6 using xhci_hcd
[ 504.838694] usb 1-3: device descriptor read/64, error -110
[ 520.454352] usb 1-3: device descriptor read/64, error -110
[ 520.562358] usb usb1-port3: attempt power cycle
[ 521.214315] usb 1-3: new high-speed USB device number 7 using xhci_hcd
[ 526.470231] usb 1-3: device descriptor read/8, error -110
[ 531.846113] usb 1-3: device descriptor read/8, error -110
[ 532.082079] usb 1-3: new high-speed USB device number 8 using xhci_hcd
[ 540.549931] usb 1-3: device descriptor read/8, error -110
[ 545.925811] usb 1-3: device descriptor read/8, error -110
[ 546.033806] usb usb1-port3: unable to enumerate USB device
[ 546.305780] usb 1-3: new high-speed USB device number 9 using xhci_hcd
[ 546.474448] usb 1-3: New USB device found, idVendor=03f0, idProduct=4117
[ 546.474450] usb 1-3: New USB device strings: Mfr=1, Product=2,
SerialNumber=3
[ 546.474450] usb 1-3: Product: HP LaserJet 1018
[ 546.474451] usb 1-3: Manufacturer: Hewlett-Packard
[ 546.474452] usb 1-3: SerialNumber: KP1SL0L
[ 546.477642] usblp 1-3:1.0: usblp0: USB Bidirectional printer dev 9 if 0 alt
0 proto 2 vid 0x03F0 pid 0x4117
[ 546.722235] usblp0: removed
In /var/log/messages I see, e.g.:
2019-09-18T13:49:45.372981+03:00 linux-opensuse kernel: [ 4897.114551] usb 1-3:
new high-speed USB device number 12 using xhci_hcd
2019-09-18T13:49:45.540928+03:00 linux-opensuse kernel: [ 4897.282735] usb 1-3:
New USB device found, idVendor=03f0, idProduct=4117
2019-09-18T13:49:45.540940+03:00 linux-opensuse kernel: [ 4897.282737] usb 1-3:
New USB device strings: Mfr=1, Product=2, SerialNumber=3
2019-09-18T13:49:45.540941+03:00 linux-opensuse kernel: [ 4897.282738] usb 1-3:
Product: HP LaserJet 1018
2019-09-18T13:49:45.540942+03:00 linux-opensuse kernel: [ 4897.282739] usb 1-3:
Manufacturer: Hewlett-Packard
2019-09-18T13:49:45.540942+03:00 linux-opensuse kernel: [ 4897.282739] usb 1-3:
SerialNumber: KP1SL0L
2019-09-18T13:49:45.540943+03:00 linux-opensuse kernel: [ 4897.285865] usblp
1-3:1.0: usblp0: USB Bidirectional printer dev 12 if 0 alt 0 proto 2 vid 0x03F0
pid 0x4117
2019-09-18T13:49:45.542368+03:00 linux-opensuse root: udev hpmud.rules runs
hp-firmware to test if HP device with USB vendor ID 03f0 and USB product ID
4117 at USB bus ID 001 and USB device ID 012 needs firmware and if yes to
upload it
2019-09-18T13:49:45.761447+03:00 linux-opensuse python3: io/hpmud/musb.c 2185:
[25186] hpmud_make_usb_uri() bus=001 dev=012
2019-09-18T13:49:45.768390+03:00 linux-opensuse python3: io/hpmud/musb.c 2282:
hpmud_make_usb_uri() uri=hp:/usb/HP_LaserJet_1018?serial=KP1SL0L bytes_read=39
2019-09-18T13:49:45.783844+03:00 linux-opensuse python3: io/hpmud/musb.c 427:
Found interface conf=0, iface=0, altset=0, index=1
2019-09-18T13:49:45.784021+03:00 linux-opensuse python3: io/hpmud/musb.c 389:
Active kernel driver on interface=0 ret=1
2019-09-18T13:49:45.784114+03:00 linux-opensuse python3: io/hpmud/musb.c 393:
Detaching kernel driver on interface=0 ret=0
2019-09-18T13:49:45.784202+03:00 linux-opensuse python3: io/hpmud/musb.c 535:
claimed 7/1/2 interface
2019-09-18T13:49:45.784916+03:00 linux-opensuse kernel: [ 4897.529467] usblp0:
removed
2019-09-18T13:49:45.786922+03:00 linux-opensuse python3: io/hpmud/musb.c 780:
read actual device_id successfully fd=1 len=82
2019-09-18T13:49:45.787101+03:00 linux-opensuse python3: io/hpmud/musb.c 561:
released 7/1/2 interface
2019-09-18T13:49:45.787202+03:00 linux-opensuse python3: io/hpmud/musb.c 427:
Found interface conf=0, iface=0, altset=0, index=1
2019-09-18T13:49:45.787299+03:00 linux-opensuse python3: io/hpmud/musb.c 389:
Active kernel driver on interface=0 ret=0
2019-09-18T13:49:45.787385+03:00 linux-opensuse python3: io/hpmud/musb.c 535:
claimed 7/1/2 interface
2019-09-18T13:49:45.789924+03:00 linux-opensuse python3: io/hpmud/musb.c 780:
read actual device_id successfully fd=1 len=82
2019-09-18T13:49:45.790029+03:00 linux-opensuse python3: io/hpmud/musb.c 561:
released 7/1/2 interface
2019-09-18T13:49:45.797249+03:00 linux-opensuse python3: io/hpmud/musb.c 427:
Found interface conf=0, iface=0, altset=0, index=1
2019-09-18T13:49:45.797423+03:00 linux-opensuse python3: io/hpmud/musb.c 389:
Active kernel driver on interface=0 ret=0
2019-09-18T13:49:45.797523+03:00 linux-opensuse python3: io/hpmud/musb.c 535:
claimed 7/1/2 interface
2019-09-18T13:49:45.800277+03:00 linux-opensuse python3: io/hpmud/musb.c 780:
read actual device_id successfully fd=1 len=82
2019-09-18T13:49:45.800454+03:00 linux-opensuse python3: io/hpmud/musb.c 561:
released 7/1/2 interface
2019-09-18T13:49:45.800559+03:00 linux-opensuse python3: io/hpmud/musb.c 427:
Found interface conf=0, iface=0, altset=0, index=1
2019-09-18T13:49:45.800654+03:00 linux-opensuse python3: io/hpmud/musb.c 389:
Active kernel driver on interface=0 ret=0
2019-09-18T13:49:45.800746+03:00 linux-opensuse python3: io/hpmud/musb.c 535:
claimed 7/1/2 interface
2019-09-18T13:49:45.803395+03:00 linux-opensuse python3: io/hpmud/musb.c 780:
read actual device_id successfully fd=1 len=82
2019-09-18T13:49:45.803575+03:00 linux-opensuse python3: io/hpmud/musb.c 561:
released 7/1/2 interface
2019-09-18T13:49:45.803664+03:00 linux-opensuse python3: io/hpmud/musb.c 960:
new PRINT channel=2 clientCnt=1 channelCnt=1
2019-09-18T13:49:45.803752+03:00 linux-opensuse python3: io/hpmud/musb.c 427:
Found interface conf=0, iface=0, altset=0, index=1
2019-09-18T13:49:45.803835+03:00 linux-opensuse python3: io/hpmud/musb.c 389:
Active kernel driver on interface=0 ret=0
2019-09-18T13:49:45.803915+03:00 linux-opensuse python3: io/hpmud/musb.c 535:
claimed 7/1/2 interface
2019-09-18T13:49:46.069813+03:00 linux-opensuse python3: io/hpmud/musb.c 561:
released 7/1/2 interface
2019-09-18T13:49:46.069975+03:00 linux-opensuse python3: io/hpmud/musb.c 975:
removed PRINT channel=2 clientCnt=0 channelCnt=0
2019-09-18T13:49:46.614514+03:00 linux-opensuse systemd[1]: Reached target
Printer.
2019-09-18T13:49:46.615306+03:00 linux-opensuse systemd[1]: Started Configure
Plugged-In Printer.
2019-09-18T13:49:46.618828+03:00 linux-opensuse udev-configure-printer: add
usb-001-012
2019-09-18T13:49:46.652639+03:00 linux-opensuse udev-configure-printer: device
devpath is /devices/pci0000:00/0000:00:14.0/usb1/1-3
2019-09-18T13:49:46.652861+03:00 linux-opensuse udev-configure-printer: Device
vendor/product is 03F0:4117
2019-09-18T13:49:52.656453+03:00 linux-opensuse udev-configure-printer: Failed
to fetch Device ID
2019-09-18T13:49:52.657184+03:00 linux-opensuse systemd[1]:
configure-printer@usb-001-012.service: Main process exited, code=exited,
status=1/FAILURE
2019-09-18T13:49:52.657393+03:00 linux-opensuse systemd[1]:
configure-printer@usb-001-012.service: Unit entered failed state.
2019-09-18T13:49:52.657492+03:00 linux-opensuse systemd[1]:
configure-printer@usb-001-012.service: Failed with result 'exit-code'.
2019-09-18T13:49:58.042743+03:00 linux-opensuse python3: io/hpmud/musb.c 153:
unable get_string_descriptor -7: Resource temporarily unavailable
2019-09-18T13:49:58.042926+03:00 linux-opensuse python3: io/hpmud/musb.c 605:
invalid product id string ret=-7
2019-09-18T13:49:58.043015+03:00 linux-opensuse python3: io/hpmud/musb.c 1151:
unable to open hp:/usb/HP_LaserJet_1018?serial=KP1SL0L
2019-09-18T13:49:58.043107+03:00 linux-opensuse /hp-systray: [24100]: error:
Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_1018?serial=KP1SL0L
2019-09-18T13:49:58.043230+03:00 linux-opensuse /hp-systray:
hp-systray(hpdio)[24102]: error: Device not found
2019-09-18T13:50:03.045739+03:00 linux-opensuse /hp-systray: io/hpmud/musb.c
153: unable get_string_descriptor -7: Resource temporarily unavailable
2019-09-18T13:50:03.045924+03:00 linux-opensuse /hp-systray: io/hpmud/musb.c
605: invalid product id string ret=-7
2019-09-18T13:50:03.046017+03:00 linux-opensuse /hp-systray: io/hpmud/musb.c
1151: unable to open hp:/usb/HP_LaserJet_1018?serial=KP1SL0L
2019-09-18T13:50:03.046132+03:00 linux-opensuse /hp-systray: [24100]: error:
Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_1018?serial=KP1SL0L
2019-09-18T13:50:03.046259+03:00 linux-opensuse /hp-systray:
hp-systray(hpdio)[24102]: error: Device not found
ls -l /dev/bus/usb/001/
viso 0
crw-rw-r-- 1 root root 189, 0 2019-09-18 12:28 001
crw-rw-r-- 1 root root 189, 3 2019-09-18 12:32 004
crw-rw-r--+ 1 root lp 189, 11 2019-09-18 13:49 012
I added myself into "lp" groups. This not helped.
The workaround I found that helps:
- turn off printer, but it remains pluged;
- rename/move /usr/share/hplip/data/firmware/hp_laserjet_1018.fw.gz
- turn on printer;
- open hp-toolbox;
- rename/move /usr/share/hplip/data/firmware/hp_laserjet_1018.fw.gz into
original place;
- in HP toolbox "Actions" tab select "Download firmware" to pass firmware into
device;
- initiate printing of some document (e.g. from LibreOffice);
- though it not prints immediately, but you see job in KDE printing queue and
you see that printer is paused;
- thus in KDE printing queue you must press "Continue printing" (wording may be
not precise as I translate this text from Lithuanian "T��sti spausdinim��").
(Note: I almost never success to start printer via hp-toolbox via "Printer
control" tab, "Start printer" button - pressing this button almost always hangs
entire hp-toolbox and do nothing).
- you are asked to enter user name and password;
- you must enter "root" and its password. (If you enter regular/current user
name/password, printer will hang and will do nothing.)
- printing now start.
P.S. this printer with HPLIP worked much better in much older openSUSE
releases. Perhaps best experience was till around openSUSE 13.2 version. In
parallel I have old openSUSE Leap 42.3 installation in same computer, from this
system I have relatively little problem with printing: here I also needed
either to enable printer twice to be able to print or to start print as root
manually. (I can not say nothing about openSUSE Leap 42.1 and Leap 15.0,
because I skipped this releases).