Bug ID | 1206762 |
---|---|
Summary | Gnome Files (Nautilus) hangs (Wait/Force quit) for no obvious reason - but only on a particular user account |
Classification | openSUSE |
Product | openSUSE Tumbleweed |
Version | Current |
Hardware | x86-64 |
OS | Other |
Status | NEW |
Severity | Normal |
Priority | P5 - None |
Component | GNOME |
Assignee | gnome-bugs@suse.de |
Reporter | opensuse@tinku.net |
QA Contact | qa-bugs@suse.de |
Found By | --- |
Blocker | --- |
Hello Nautilus often hangs when used in a particular user account. The hanging ends with Gnome displaying the Wait/Force Quit dialog box. I tried using the Nautilus Nightly build Flatpak, and it doesn't hang (flatpak install --from https://nightly.gnome.org/repo/appstream/org.gnome.NautilusDevel.flatpakref) I have 2 accounts on my PC. One seems to be able to use Nautilus without hanging, the other has frequent hangs. Regarding the hanging account... Often when I press the Files icon, the cursor changes to a loading spinner for less than a second and then turns back into a normal arrow cursor - Files doesn't open though. After the above happens, if I press the Meta key to show the Gnome Dash, the cursor changes back to a loading spinner. Files doesn't open though. I found an old Ubuntu thread from a few years ago that suggested entering the following in the terminal > killall nautilus > nautilus -q After doing that, I am able to open Gnome Files by clicking it's icon. Sometimes I can use it for more than 5 mins, but often it's less. On occasion I have left my computer running for several hours, with the hanging user account logged in, and when I have used Nautilus after these several hours, I was able to use it for 20 minutes or more. That may be a coincidence though :-D I saw in some chat forums that it may be related to tracker, but I didn't really know what I was looking at regarding journalctl logs (what was normal etc).