When I had this problem, it turned out to be the firmware of the DVD drive that was causing the problem. I swapped it out for another drive, and the install went smoothly from there. I later upgraded the firmware on the drive and was able to then use it to perform the installation. -Alain -----Original Message----- From: Andi Kleen [mailto:ak@suse.de] Sent: Thursday, October 27, 2005 9:20 AM To: suse-amd64@suse.com Cc: Pierre Patino Subject: Re: [suse-amd64] Can't load SuSE 9.3 on new motherboard On Thursday 27 October 2005 17:35, Pierre Patino wrote:

Greetings

I obtained a newly released Opteron/Athlon64 socket 939 motherboard from SuperMicro. I built the box and put the DVD in and booted. After I get

What chipset is it?

through the installation choices, the installer stops and says it can

no longer "see" the DVD/CD reader (panel becomes painted in red). This I tried with every installation choice (acpi on/off, safe mode etc.).

I tried loading SLE9 and I got a different problem -- it could not see

the SATA hard disk.

Does 10.0 work? And is it an SATA DVD? You can check the BIOS setup. If it has something called "legacy IDE mode" or similar enabling that might help.

I suspect that the loaded 9.3 kernel module has trouble talking to the

DVD drive because of some chipset issue. I'm surprised that the initial whatchamacallit that boots and starts the installation process has no trouble with the DVD drive. Has anybody conquered this demon?

The initial boot loader uses the BIOS to access the DVD, the later installation requires a Linux driver. -Andi -- Check the List-Unsubscribe header to unsubscribe For additional commands, email: suse-amd64-help@suse.com