Mailinglist Archive: opensuse (1264 mails)

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[opensuse] touchpad fault
I just submitted a bug report on my touchpad not working on the new install, https://bugzilla.opensuse.org/show_bug.cgi?id=1043969.

If anyone has any suggestions on how to do a workaround, it would be most welcome!

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On new Dell Inspiron 15 5576, the touchpad stops working a few seconds after reaching the display manager. In fact, what I have figured out is, that on reboot, if I use the mouse and don't touch the touchpad, it will work. Once I use the touchpad, it lasts about 3 seconds and then stops working.

I found this message in the journalctl, and the fault time exactly corresponds with when the touchpad stopped working:

# journalctl -k | grep mouse
Jun 12 19:59:20 tribeDellbig kernel: mousedev: PS/2 mouse device common for all mice
Jun 12 19:59:20 tribeDellbig kernel: psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4d5f02)
Jun 12 19:59:20 tribeDellbig kernel: psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x15, 0x10.
Jun 12 19:59:20 tribeDellbig kernel: psmouse serio1: elantech: Elan sample query result 0c, 02, 75
Jun 12 20:00:52 tribeDellbig kernel: psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at byte 6

Here is my hardware info:
# hwinfo --mouse
44: PS/2 00.0: 10500 PS/2 Mouse
[Created at input.249]
Unique ID: AH6Q.9uGL5DibWf5
Hardware Class: mouse
Model: "ETPS/2 Elantech Touchpad"
Vendor: 0x0002
Device: 0x000e "ETPS/2 Elantech Touchpad"
Compatible to: int 0x0210 0x0001
Device File: /dev/input/mice (/dev/input/mouse0)
Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event1, /dev/input/by-path/platform-i8042-serio-1-event-mouse, /dev/input/by-path/platform-i8042-serio-1-mouse
Device Number: char 13:63 (char 13:32)
Driver Info #0:
Buttons: 1
Wheels: 0
XFree86 Protocol: explorerps/2
GPM Protocol: exps2
Config Status: cfg=no, avail=yes, need=no, active=unknown

45: PS/2 00.0: 10500 PS/2 Mouse
[Created at input.249]
Unique ID: AH6Q.IQfviPh7Ti0
Hardware Class: mouse
Model: "ELAN1010:00 04F3:3012 Touchpad"
Vendor: 0x04f3
Device: 0x3012 "ELAN1010:00 04F3:3012 Touchpad"
Compatible to: int 0x0210 0x0001
Device File: /dev/input/mice (/dev/input/mouse2)
Device Files: /dev/input/mice, /dev/input/mouse2, /dev/input/event11, /dev/input/by-path/platform-AMD0010:00-event-mouse, /dev/input/by-path/platform-AMD0010:00-mouse
Device Number: char 13:63 (char 13:34)
Driver Info #0:
Buttons: 1
Wheels: 0
XFree86 Protocol: explorerps/2
GPM Protocol: exps2
Config Status: cfg=no, avail=yes, need=no, active=unknown


--
George
Box: 42.2 | KDE Plasma 5.8 | AMD Phenom IIX4 | 64 | 32GB
Laptop #1: 42.2 | KDE Plasma 5.8 | AMD FX 7TH GEN | 64 | 12GB
Laptop #2: 42.2 | KDE Plasma 5.8 | Core i5 | 64 | 8GB

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