Mailinglist Archive: opensuse (924 mails)

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Re: [opensuse] OT: BOYCOTT DELL
On Sun, 14 Oct 2012 22:01:17 -0500
Duaine Hechler <dahechler@xxxxxxx> wrote:

On 10/14/2012 09:53 PM, Patrick Shanahan wrote:
* Duaine Hechler <dahechler@xxxxxxx> [10-14-12 22:37]:
End of rant and informational - because - some of you just don't
get the point.

On 10/14/2012 08:11 PM, Noel Butler wrote:
On Sun, 2012-10-14 at 14:35 -0500, Duaine Hechler wrote:

I PURCHASED AN INSPIRON 910 OFF OF EBAY - WITH NO KNOWLEDGE OF
THE PREVIOUS OWNER.

DELL HAS - 6 TIMES - REFUSED TO HELP ME ANSWER A - SHOULD BE -
COMMON KNOWLEDGE QUESTION.

HOW DO I TURN ON THE FUNCTION KEYS (F1-F10) WITHIN WINDOWS XP.

WTF has this got to do with Linux - let alone opensuse...

I HAVE GOTTEN HUNG UP ON 3 TIMES.

AND UNTIL I CAN GET THE ORIGINAL OWNERS' INFO (NAME, ADDRESS,
ETC) TO TRANSFER THE OWNERSHIP IN MY NAME - THEY ARE - PLAIN -
OUT - REFUSING - TO TALK TO ME.

Perfectly reasonable, why should a business support someone they
have no contract with to help, someone has to pay for THEIR time,
they are a business, not a charity.


Duaine Hechler

--
Duaine Hechler
Piano, Player Piano, Pump Organ
Tuning, Servicing & Rebuilding
Reed Organ Society Member
Florissant, MO 63034
(314) 838-5587
dahechler@xxxxxxx
www.hechlerpianoandorgan.com
--
Home & Business user of Linux - 11 years
So, lacking common courtesy, you declair executive privilege over
your off-topic post and proclaim that it no longer exists?

Perhaps more consideration will be taken in the future.
I just tired of getting into arguments on this list when an argument
was not intended or warranted.

And to try to be rational, I was merely expressing that unless a Dell
product is "registered" in the "proper" owners name, you will get
absolutely no help from them. And if you have no idea of the previous
owner, you are screwed again. Even though, the question and answer is
"not" owner specific and should be part of some sort of help area on
their website.

Duaine


Hi Duaine,
To begin with, your post really should be on a windows list or forum.
That said, I have had several dealings with Dell and found them
courteous and helpful, even when discussing Linux installs and
problems.

If someone came to you with problems with an organ bought elsewhere,
how long would you offer free advice?

Also, did you get the original install disk with the laptop? Dell is
required to provide one if the REGISTERED CUSTOMER requests one.

Depending on the length of time since you bought the laptop, you
might be able to obtain the sellers name from Ebays customer
resolution center.

Tom

--
“What we do for ourselves dies with us. What we do for others and the
world remains and is immortal.” Albert Pine
--
Tom Taylor - retired penguin
AMD Phenom II x4 955 -- 4GB RAM -- 2x1.5TB sata2
openSUSE 12.1x86_64 openSUSE 12.2x86_64
KDE 4.7.2, FF 7.0 KDE 4.9.1, FF 15.0
claws-mail 3.8.0
registered linux user 263467
linxt-At-comcast-DoT-net
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