Mailinglist Archive: opensuse (1445 mails)

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Re: [opensuse] Software Manager (YaST2) - a question about its behaviour
  • From: "LLLActive@xxxxxxx" <LLLActive@xxxxxxx>
  • Date: Thu, 15 Mar 2012 19:22:57 +0100
  • Message-id: <4F623381.1050502@GMX.Net>
C wrote:

> I'm not asking for a change now.. just trying to point out that in
> some of what we do here in the project we forget the end user...
exactly !!

Wouldn't it be nice with an option on the first YaST window:

Please indicate user experience level

Good indicator, the user decides what (s)he wants! The technical issue besides the point for now; it is the attitude that is reflected. Mature software presents a non-patronizing manner to the user by allowing choices, and informing by good help functions about them. Having done some technical writing and training material, it was noticed that such efforts by users willing to help with such uninteresting things like documentation and help systems are scared off by these same engineers that know how it all works and loathe the ignorance of these 'common' users. In stead of working together, this attitude destroys great products like openSUSE in the long run. No wonder many drift back to the brain dead M$ approach out of frustration about such infantile attitudes. Pity. Sigh.


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