Mailinglist Archive: opensuse (1698 mails)

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Re: [opensuse] A request to Attachmate/Novell
On 09.12.2011 19:18, Michael S. Dunsavage wrote:
On 12/9/2011 12:59 PM, Linux Tyro wrote:
Since Ubuntu can do then why not us? But I understand that Canonicals
Ltd. is a more rich company which could do this... However, at the
same time, I feel openSUSE is better than Ubuntu. I wish openSUSE were
as rich as Canonicals so that even the newbies could have been
supported with a technical list concerned more to them....Hmm, as I
said, I would look at: fourms, thanks.

It doesn't have as much to do with moneys as it does that there are only enough people to go around in the lists. Ubuntu *is* very user friendly. Perhaps if that's the type of help you need, you should hang out there. The people on this list have jobs and families, and are more than willing to help people, but to find the time to VOLUNTEER to help newbies, especially people that refuse to try to help themselves, as that list would probably be populated with, is asking for a lot.

Also, Attachmate is *not* a linux company. They're in the business to make money. They have said as much. They will focus on the paid for versions. It is not in the best interest of an investor group to provide free support and services that they will not capitalize on. It's just the cold reality of being a for profit business. Resources for hosting the lists cost money, and if nothing comes back in to balance that out, it is unlikely to happen with a for profit company.

Canonical is a linux company. It is a huge focus for them. To them it would make sense because in the end it *could* generate money.


Well, what speaks against http://forums.opensuse.org? Or even better, a quick search with Google[1]? Or this list? Or opensuse-factory@o.o if it´s factory related. I know, Canonical has good support but I´ve heard about cases where the Canonical support was just buillshit because that guys don´t know what about they´re talking.

--kdl

[1] or Bing, Yahoo or your desired search engine. Don´t want to encourage somebody to use my desired.... ;-)

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kind regards, -o) German Wiki Team
Kim Leyendecker /\\ Documentation& marketing
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openSUSE - Linux for open minds - get it free today!


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