Mailinglist Archive: opensuse (3337 mails)

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Re: [opensuse] Re: bugzilla is a little intimidating.
  • From: Rajko M <rmatov101@xxxxxxxxxxx>
  • Date: Sat, 22 Apr 2006 10:41:17 -0500
  • Message-id: <444A4E9D.802@xxxxxxxxxxx>
Alexey Eremenko wrote:
So except for wiki leader back and forth translations it will no go.

A wiki leader can actually translate tens of bugs effectively - maybe
a hundred (small bugs) - but not scale to thousands. Anyways - this is
the most effective thing for now.

Now to solve small problem.

Who is the wiki leader? I'm not aware of any that are assigned or volunteer this :-)

You touched a weak point of this group. We still have no organization with assigned or voluntarily accepted tasks. No one can say "ask Joe" how it is going in his area. Nobody is owner of anything and can take pride in accomplished work, and without that we'll score some points on enthusiasm, but not that much as we can.

I agree with general idea to have person(s) that will look in forums and newsgroups for problem reports, questions etc, and take initiative to filter out true bugs from hardware problems, user (in)experience etc.
Than tell user that they reported the bug and if necessary ask for more details.

Apropos bug report.
A lot of users know that they have a problem, not that it is a called bug and that it is possible to file something called bug report. How many of them have ever heard about bugzilla? And all that users are valuable source of information.


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