Mailinglist Archive: opensuse (1702 mails)
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Re: [opensuse] OpenOffice.org 3.1(and prev versions) locking up?
- From: Petr Mladek <pmladek@xxxxxxx>
- Date: Wed, 2 Sep 2009 12:51:44 +0200
- Message-id: <200909021251.44285.pmladek@xxxxxxx>
Hi Clayton,
On Wednesday 02 September 2009, Clayton wrote:
Could you please report the problem with all these interensting details at
https://bugzilla.novell.com against the product OpenOffice.org?
I do not promise anything. These "random" problems are usually hard to debug
and fix. Anyway, the mentioned document looks promissing. There is something
on the page 38 that helps to trigger the problem. Could you please attach the
document to the bug? It might help a lot.
Also please mention more details about your system, see
http://en.opensuse.org/Bugs:OOo#What_to_include_in_bug_reports
Do you have more CPUs? It might be a race condition. It is possible that the
problem is hidden in the virtual machines.
Also it might be a problem with your graphics card. Well, it would probably
freeze the whole system. Anyway, such problems might be filtered by the VBox
as well.
Another possibility would be a problem with memory. Are you out of memory when
the process freezes? You might see it by the commands "top" or "free".
OOo had problems with particular fonts in the past. It is possible that the
problematic font is just missing on the other systems.
Yes, it is possible that there is an openSUSE-specific bug. Though, I think
that it works on the other systems just by chance. For example, also Ubuntu
uses the extra patches from Go-oo, ooo-build, see http://go-oo.org/= > so the
Ubuntu build should not be that different.
--
Best Regards,
Petr Mladek
software developer
---------------------------------------------------------------------
SUSE LINUX, s. r. o. e-mail: pmladek@xxxxxxx
Lihovarská 1060/12 tel: +420 284 028 952
190 00 Prague 9 fax: +420 284 028 951
Czech Republic http://www.suse.cz/
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On Wednesday 02 September 2009, Clayton wrote:
You might say I'm a bit baffled by this. It's not new, but hasn't
been a big issue until recently when I'm trying to work on a lot of
documents.
Could you please report the problem with all these interensting details at
https://bugzilla.novell.com against the product OpenOffice.org?
I do not promise anything. These "random" problems are usually hard to debug
and fix. Anyway, the mentioned document looks promissing. There is something
on the page 38 that helps to trigger the problem. Could you please attach the
document to the bug? It might help a lot.
Also please mention more details about your system, see
http://en.opensuse.org/Bugs:OOo#What_to_include_in_bug_reports
Do you have more CPUs? It might be a race condition. It is possible that the
problem is hidden in the virtual machines.
Also it might be a problem with your graphics card. Well, it would probably
freeze the whole system. Anyway, such problems might be filtered by the VBox
as well.
Another possibility would be a problem with memory. Are you out of memory when
the process freezes? You might see it by the commands "top" or "free".
OOo had problems with particular fonts in the past. It is possible that the
problematic font is just missing on the other systems.
Yes, it is possible that there is an openSUSE-specific bug. Though, I think
that it works on the other systems just by chance. For example, also Ubuntu
uses the extra patches from Go-oo, ooo-build, see http://go-oo.org/= > so the
Ubuntu build should not be that different.
--
Best Regards,
Petr Mladek
software developer
---------------------------------------------------------------------
SUSE LINUX, s. r. o. e-mail: pmladek@xxxxxxx
Lihovarská 1060/12 tel: +420 284 028 952
190 00 Prague 9 fax: +420 284 028 951
Czech Republic http://www.suse.cz/
--
To unsubscribe, e-mail: opensuse+unsubscribe@xxxxxxxxxxxx
For additional commands, e-mail: opensuse+help@xxxxxxxxxxxx
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