James Knott wrote:
Fred A. Miller wrote:
Per Jessen wrote:
[snip]
Fiber?? Where does fiber come into the picture? Nobody's mentioned that sofar. I guess you assumed "digital" = "fiber", but that's definitely not correct.
I have no idea what a telco might feed a fiber with - it'c clearly all digital, but what kind of phones do you use with it and do you hook them up? Around here we have only analog or ISDN phones, and both can easily be used with the digital signal coming over the ISDN line.
Here in the US, we have a very large cable infrastructure, and yes...it's pure digital. The modems that Time Warner, or whatever cable company one has furnishes a "modem" that has a normal phone jack on it, along with Ethernet and coaxial for TV. I spent a great deal of time working my way through Time Warner tech. support levels trying to find a way to get a USRobotics Sportster "real" modem to work before calling Time Warner. I wish I'd checked with them before buying the modem. :( Their answer was that the modem is an analog device and it can't work on a digital service.
Fred
I suspect they weren't entirely honest with you. As I've mentioned, through my work, I've done that sort of thing many times. One thing they might be doing is voice compression, which will kill modems. On the other hand, I have set up a customer with FAX on voice over IP, connected via ADSL. In this instance, I configured the equipment to use the full 64 Kb/s for the connection between sites and the FAX worked fine. I could have configured the system to use significantly less bandwidth, in which case FAX and modems would not work, but voice would.
FWIW, I've often found 1st level tech support to be not that knowledgeable. They're OK on the basics, but not much beyond.
In my provider's FAQ, they say:
"Rogers Home Phone is designed to support most types of telephone devices. Because of the wide variety of modems, we cannot guarantee full compatibility with every type and there may be circumstances in which failed calls will be experienced."
Bottom line, it should work, but no guarantees.
If you have a problem, it's with TW, not digital service.
Ok....thanks for clearing that up, James!! It's T.W. then, and I quit talking to them at 3rd level. Fred -- "Where's The Birth Certificate?" -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org