Hi, I am looking for a little education via this email. I have found when I go on trips that I often can't send email, and once I have a problem I can't send email again until I get back home and send email from there. I seem to be able to send email on trips until it hits a snag, usually in certain countries, then it won't work in countries where it otherwise would to send email. I am using Thunderbird on OSuse 10.3, but I tried Vista with windows mail and thunderbird and get the same results. When it fails, I get a message like this: An error occurred sending mail: The mail server sent an incorrect greeting: SBL-XBL restriction: See http://www.spamhaus.org/query/bl?ip=216.123.124.120. So I checked and found this instruction: Outbound Email Policy of The Spamhaus Project for this IP range: This IP range has been identified by Spamhaus as not meeting our policy for IPs which should deliver 'direct-to-mx' mail to PBL users. Important: If you are using any normal email software such as Outlook, Entourage, Thunderbird, Apple Mail, and you are being blocked by this Spamhaus PBL listing when you try to send email, the reason is simply that you need to turn on "SMTP Authentication" in your email software settings (Tools : Accounts : Properties : Outgoing Mail Server : check "My server requires authentication"). If you do not know how to do this, ask your Internet Service Provider for help with "SMTP Authentication". I checked my settings per this instruction, and found that they were already correct: SMTP authentication
From MozillaZine Knowledge Base
If your ISP or e-mail service provider requires SMTP authentication for outgoing mail, you will need to use the "Use name and password" option for that SMTP server. Note: SMTP authentication has nothing to do with using a secure connection or any preferences in your POP or IMAP settings. To set up Thunderbird (or SeaMonkey) to use authentication with your SMTP server: * Go to "Tools -> Account Settings -> Outgoing Server (SMTP)". (If using SeaMonkey: go to "Edit -> Mail & Newsgroup Account Settings -> Outgoing Server (SMTP)".) * Select the server and press the Edit... button. * Check the "Use name and password" option. * Add your username. Your username might be your full e-mail address (e.g., "johndoe@example.com") or only the part before the "@" ("johndoe"), depending on your service provider; check with them which is correct. * Click "OK". Thunderbird will ask you for your password the first time you send email and you can optionally save it at that time. Even though the setting seems to be correct, it doesn't work. Would someone have an idea what is wrong? Thanks, Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org