I have read a lot of technical explanations. My view is the techs will come in droves as their demand increases because of more users. The reason is the tech is more in control in the Linux world vs. the Microsoft Windows world, IMO. The trick is to get the users. Suse already has the unspoken franchise for the desktop, followed by Ubuntu. Novell might consider using every mainstream complaint on the various mailing lists (my mouse won't work, my wifi won't work, etc.) as a starting point to improve Suse. Responses should not be technical complications, or reprimands. Instead they should be simple direct explanations. If there is no solution yet, and it is expected in 3-6 months, so state. Maybe send an email to the user and the lists, when a popular problem is solved by a patch. Another area is in applications. Firefox, Thunderbird, OpenOffice.org, and a few more have made migration to Linux easier. There are still several areas left, that need pursuit. These are not Suse's responsibilities, as they provide an operating system, not their own applications, but they will reap he benefits of a killer app. My killer app was dBASE II in 1981. It allowed me as a non-programmer to create tools to solve problems in my small business. At that time, the small businessmen/women were the driving force of computer development. That has changed, first to large corporations who started buying PCs by the thousands, and later the multi-media oriented "end users" (hate that term!). set soapbox off, John -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org