Mailinglist Archive: opensuse (3434 mails)

[Aaron Kulkis <akulkis00@xxxxxxxxxx>]

Thomas Schraitle wrote:
> Hi,
>  
> On Montag 04 Februar 2008, Kevin Dupuy wrote:
> > [...]
> >
> > The point was, not only did having the boxed editions in stores
> > raise the visibility of SUSE, even though it cost money it was
> > worth it. Many of you may wonder how the boxed editions are worth
> > it now, when anyone can go onto openSUSE.org and download the full
> > thing for free. Well, I do feel that openSUSE boxed has lost some
> > worth. Primarily because the old boxed editions came with a good
> > manual. I mean no disrespect to the team who produces the
> > absolutely great documentation at openSUSE, but the printed
> > Start-Up guide, in just from 10.0 -> 10.3 has lost a description of
> > the desktop environments. The actual two desktops are no longer
> > discussed in the printed manual! This is actually useful.
> > especially in openSUSE since we make the user choose between
> > environments at the install. The users could read through the
> > book's description of KDE and GNOME and make their decision that
> > way.
>  
> Well, as a member of the documentation team, maybe I can add some more 
> information. :)
>  
> It's true that there is no description of the desktop environments in 
> the *printed* manuals anymore. However, there is a completely  
> separate book about KDE[1] and GNOME[2] (around 300 pages). 
>
> Do you know our Quickstart Manuals? For users who just want a small,  
> concise overview, we created the Quickstart Manuals (12 pages) for  
> KDE and GNOME, see [3,4].
>
> As we generate our books for openSUSE and Enterprise products from  
> mainly one source, it is not always easy to make a good selection.  
> Restrictions like time, pages, wishes from PM, etc. force us to  
> think carefully what should go into the printed manuals and what can 
> we leave out. :-)

Writing this documentation is all very good, and commendable
on your part, Tom.

However..if the new user DOESN'T KNOW IT EXISTS, then it is
almost as bad as not even existing.

It needs to be not only "findable" to the new user -- it *MUST*
be presented in a way that the new user CANNOT HELP BUT TO
SEE THAT IT IS THERE.

> Bye,
> Tom
>
> ---- References:
> [1] DVD:/docu/en/opensuse-kdeuser_en.pdf
> [2] DVD:/docu/en/opensuse-gnomeuser_en.pdf
> [3] DVD:/docu/en/opensuse-kdequick_en.pdf
> [4] DVD:/docu/en/opensuse-gnomequick_en.pdf



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