Mailinglist Archive: opensuse (3073 mails)

[M Harris <harrismh777@xxxxxxxxxxxxx>]

On Saturday 05 January 2008 18:15, Carlos E. R. wrote:
> If you have the expertise, do so. If not, simply report the Oops or panic
> to suse people and they can help the reporter get the data needed, and
> then perhaps they can solve it or report upstream.
        ok. so, they have first line folks involved to isolate the module and 
then 
the kernel developers get involved? That makes reporting bugs easier... I 
suspect it takes a little longer on the suse side then. When I was doing that 
work for IBM the second level developers (primary OS developers) would not 
even get involved until the first level had isolated the correct module... 
and heaven help them if they isolated the wrong one.  :-))
> As to suse being third party... not completely. They have a good number of
> kernel developer/contributors on their staff.
        ok. thanks, did not know that.


-- 
Kind regards,

M Harris     <><
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