Mailinglist Archive: opensuse (2114 mails)

[Richard Atcheson <rratcheson@xxxxxxxxxxxxx>]

On Sunday 02 September 2007 1:02:17 pm Eberhard Roloff wrote:
> Well I feel unable to comment on that, since I always refer to my
> vendor, when my hardware fails, which I never experienced with Asus. ;-(.
> However I must say, that for years now, I am used to choose either Asus
> (NEVER Laptops, just MoBos!) or Gigabyte as default brands, because I
> never had trouble with these (under DOS/Win/OS2/Linux...) in regard to
> Bios update availability, support (via vendor), performance and anything
> else I can think of.
>
> Maybe I just stick with them for reasons of traditition, but I will
> happily do so until I will have reason to act differently.

Some time ago, my brother bought a new ASUS mobo. He booted it with a floppy 
drive attached and it worked fine til he removed the floppy drive,, then it 
went tits up.  Got an RMA from ASUS and got a new one, worked ok with a 
floppy but failed when the drive was disconected.  Once failed it remained 
failed. So he called ASUS,  they acknowledged a problem with that board but 
refused to do anything but send him another identical board with the 
identical problem.  When asked about getting a non defective board they told 
him to take it or leave it or he could purchase another board.  

He did, and gave the ASUS to someother poor fool.  No ASUS boards in either of 
our computer rooms again.

One solution to the "what kind of os are you using" is to always tell them XP 
or the latest windows. I've never had anyone on the phone that could tell the 
difference.  Besides, most of the folks you talk to are simply reading a 
script anyway.

Richard
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