Johannes Meixner wrote:
Hello,
On Jun 21 19:17 Dave Howorth wrote (shortened):
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64 system thanks to Johannes' help last year. I recently installed Suse 10.2 x86-64 and now it doesn't work :(
Did you install openSUSE 10.2 anew from scratch or did you update your existing Suse Linux 9.3 system?
I did a fresh install of 10.2. I've reused my home directory but all system directories are clean filesystems. And the printer was switched on whilst I installed.
PRINTER
It seems to have recognized the printer - YaST and CUPS have an entry for it and say "Epson Stylus Photo RX620 - CUPS+Gutenprint v5.0.0 Simplified". But I can't print anything to it. If I try - e.g. using the test facilty in YaST - nothing happens at the printer (no flashing light). CUPS says it is "Printer State: processing, accepting jobs, published." but also says " stylusphotorx620 (Default Printer) "Printer not connected; will retry in 30 seconds...". I've tried stopping and restarting the printer with no effect.
What exactly did you do to "stopping and restarting the printer"?
I used the CUPS web admin system.
Did you use "cupsenable" to restart the printer? What does "lpstat -p stylusphotorx620" show?
I'm not at home now. I'll get specific answers this evening.
The "not connected" message indicates that the low-level communication via USB with the printer doesn't work reliable or doesn't work at all, see http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "The Backends" What does "lpinfo -v" show? Is your printer listed by "lsusb"?
lsusb does not show the printer, but does show other USB devices, which are working. If the USB link to the printer isn't working, why don't YaST tests pick it up and tell me? Why do they even bother to try to send a test page?
See http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "If problems are encountered" how to get debugging information from the cupsd.
I'll check your specific questions this evening and hopefully using the results and the URLs you gave, I'll be able to diagnose it.
SCANNER
sane says "no devices available". Again, I haven't found the right documentation. I found the page http://en.opensuse.org/Epson but it doesn't seem to say much and is wrong if I believe the description of the iscan package in YaST. Suse 10.2 has installed iscan-firmware but not iscan or iscan-free. I don't understand what it should be installing.
According to the driver description files all you need is the iscan-free package, the RX620 doesn't need firmware.
That was my reading too. So why has it installed iscan-firmware? It clearly recognized an Epson RX620 because it configured the printer. In which case, why didn't it install iscan or iscan-free?
In the YaST scanner config, it is listed as Epson Stylus Photo RX620: Driver epkowa (package iscan-free)... so that the YaST scanner config should install the iscan-free package, activate the epkowa line in /etc/sane.d/dll.conf and then it should work.
OK, I'll try this.
If not, see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 "USB Cable Connection and Additional USB Hubs" and "Trouble-Shooting (Debugging)"
And I'll probably try this :) :(
I [20/Jun/2007:23:04:14 +0100] Setting y2test device-uri to "usb://EPSON/Stylus%20Photo%20RX620" (was "file:/dev/null".) ... There are no error messages of interest in this log (it looks o.k.). Only with the CUPS debug messages (see above) there is a chance to find out what there is really going on.
Thanks for the confirmation. I'll run the other checks tonight. Thanks for your help, Johannes. Cheers, Dave -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org