Sandy Drobic wrote:
What might offer an additional value is an archive of tested solutions to problems, something like a how-to-solve-problems-wiki. That could be refered to on the mailing list to answer problems quickly and decisively. Though it still wouldn't be a forum.
Useful point, I seem to remember both MajorDomo and (I think it was called) Mailman listservers had parallel admin accounts so one could subscribe, unsubscribe, ask for the List FAQ, get a list description etc etc. by sending a mail with the relevant request. I personally have mixed views about forums (annoying things like preparing a response, finding you have been logged out, and having to redo response; and brain dead search options.... oh of course !@!? advertising) However, good moderators can keep a close control on duplicate threads, rambling threads, and bad behaviour, so the information to noise ratio can be better than a mailing lists....