Mailinglist Archive: opensuse (3464 mails)
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Re: [opensuse] off-list replies
- From: Sandy Drobic <suse-linux-e@xxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 12 Apr 2007 13:54:11 +0200
- Message-id: <461E1DE3.5040401@xxxxxxxxxxxxxxxxxxxxxxx>
Benji Weber wrote:
> On 4/12/07, John Summerfield <summer+suse@xxxxxxxxxxxxxxxxxxx> wrote:
>> I've had enough of this list, I really do not like off-list replies to my
>> attempts to help people.
>>
>> They are bad because
>> 1. It breaks filtering (the list-id header is present in mail from the
>> list
>> and it's sensible to use it to filter email).
>> 2. Other people can't see my errors and correct them. I'm not perfect.
>> 3. Other people can't see corrections to my errors and learn from them.
>> 4. Off-list replies don't get archived.
>> 5. It breaks threading. I like email one topic to be grouped into one
>> thread.
>> Since most email clients support this feature, I suspect others value
>> it too.
>
> Quite.
>
> I frequently accidentally email people off-list due to the reply-to
> being not set to the list. Which I expect may be responsible for most
> of the off-list emailing. Default reply for many email clients is to
> reply off-list.
I set a reply-to header to the list, so that the default for a reply is
directed to the list.
My server only accepts mails to the list address from the mailinglist server.
If someone wants to send a private mail to me the contact address is shown
in my signature.
>> I equate off-list with spam, and unless I specifically give you
>> permission to
>> email me, you don't have the right.
>
> This is rediculous.
Why? Aside from the annoying spam to the list addresses (spammers like web
archives!) the purpuse of a support mailinglist is to help each other and
have the archive available as a research base. Private replies defeat this
purpose.
For these reasons I do not understand why you think it is ridiculous.
Sometimes I get private replies because the requested logs or
configuration files contain private data, but otherwise I see no reason
for private replies. Being lazy on your part does not constitute a good
reason for private replies.
--
Sandy
List replies only please!
Please address PMs to: news-reply2 (@) japantest (.) homelinux (.) com
--
To unsubscribe, e-mail: opensuse+unsubscribe@xxxxxxxxxxxx
For additional commands, e-mail: opensuse+help@xxxxxxxxxxxx
> On 4/12/07, John Summerfield <summer+suse@xxxxxxxxxxxxxxxxxxx> wrote:
>> I've had enough of this list, I really do not like off-list replies to my
>> attempts to help people.
>>
>> They are bad because
>> 1. It breaks filtering (the list-id header is present in mail from the
>> list
>> and it's sensible to use it to filter email).
>> 2. Other people can't see my errors and correct them. I'm not perfect.
>> 3. Other people can't see corrections to my errors and learn from them.
>> 4. Off-list replies don't get archived.
>> 5. It breaks threading. I like email one topic to be grouped into one
>> thread.
>> Since most email clients support this feature, I suspect others value
>> it too.
>
> Quite.
>
> I frequently accidentally email people off-list due to the reply-to
> being not set to the list. Which I expect may be responsible for most
> of the off-list emailing. Default reply for many email clients is to
> reply off-list.
I set a reply-to header to the list, so that the default for a reply is
directed to the list.
My server only accepts mails to the list address from the mailinglist server.
If someone wants to send a private mail to me the contact address is shown
in my signature.
>> I equate off-list with spam, and unless I specifically give you
>> permission to
>> email me, you don't have the right.
>
> This is rediculous.
Why? Aside from the annoying spam to the list addresses (spammers like web
archives!) the purpuse of a support mailinglist is to help each other and
have the archive available as a research base. Private replies defeat this
purpose.
For these reasons I do not understand why you think it is ridiculous.
Sometimes I get private replies because the requested logs or
configuration files contain private data, but otherwise I see no reason
for private replies. Being lazy on your part does not constitute a good
reason for private replies.
--
Sandy
List replies only please!
Please address PMs to: news-reply2 (@) japantest (.) homelinux (.) com
--
To unsubscribe, e-mail: opensuse+unsubscribe@xxxxxxxxxxxx
For additional commands, e-mail: opensuse+help@xxxxxxxxxxxx
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