Mailinglist Archive: opensuse (2634 mails)

[James Knott <james.knott@xxxxxxxxxx>]

John Andersen wrote:
> On Wednesday 28 February 2007, Mike McMullin wrote:
>   
>>> Well I would hope so.  After all, we here in opensuse land wring
>>> the bugs out of that codebase for them.  Then they turn around and
>>> shrink wrap it with the same support options you get on the web
>>> for free.
>>>       
>>   I was under the (mis)impression that SLED10 patches were only good for
>> the time that you are paying support.
>>     
>
> Thats exactly what I meant to say.  You get the same patches that are
> free for opensuse, but you only get them for sled if you pay.
>
> After the second or third year, sled is way more expensive than XP.
>
>   
I guess you've never worked in computer support in the corporate world. 
Companies often buy IT support.  The question becomes what do they get
for that money?

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