John Andersen <jsa@pen.homeip.net> writes:
On Friday 16 February 2007, Andreas Jaeger wrote:
C) That the current mechanism hides the complexity of the process from the user not providing good feedback as to what is happening. Maybe this is ok, but when things go wrong most people don't know what to do.
Do you have an example?
What color is the sky on your planet Andreas?
The original message was so foggy that I needed at least one ;-)
This list has been full of such examples.
Virtually any time zen-updater coughs up an error and can not complete the process most users are in trouble and have to start searching for solutions, either on this list or via google.
Just go to the archives and search on "updater" only in the english list and only in the last 3 months. You will have plenty of reading.
For a specific example of such a situation, considder:
Who wrote the dreaded error message: "Resolvable id xxxxxx does not exist." That man needs a trip to the wood-shed. (It had to be a man, no female programmer would be so arrogant or dumb as to leave no clue, and no way to find a clue about what package required xxxxxx or how to fix the problem).
Thanks, now I understand what is meant - and agree, Andreas -- Andreas Jaeger, aj@suse.de, http://www.suse.de/~aj/ SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126