Reply on 06-12-2006 11:18:07 <<< I don't think SuSE's making money on selling hard boxes. At best, it just balances. Just guessing.
Perhaps a new business model is called for. So stop selling expensive boxes, just sell a small envelope with a DVD and a large poster, some stickers and whatever in, together with a thin "how to get started right now" manual.
I want manuals too. But I don't want the ordinary "simple" manual, "getting started" (whatever) that's usually in the box. I want a real thick brick filled with hi-tech details and how-tos. That's too expensive to print, of course. So, as a paying user, let me have the envelope and a voucher with a code on, to let me download/on-line read the real thick tech manual. Let that be what I pay for. And let me be able to pay for actual real support too.
Sorry, but that is true for the advanced tech geek that will anyhow find it's infos in the web. Just about 3 month ago, my sister converted from Win to Linux (ok: I persuaded her). She did the installation by HER SELF, following the manual. Of course, afterwards there were some questions coming.. but the manual that she had in front of her did a great job and there was nothing to wonder about. I for myself have never read it (shame on me) but obviously, people that DO read it, understand it and can use it. so don't take this tool away Dominique -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org