Mailinglist Archive: opensuse (3506 mails)

[Boyd Lynn Gerber <gerberb@xxxxxxxxx>]

On Fri, 15 Sep 2006, ken wrote:
> Felix Miata wrote:
> > On 06/09/15 09:47 (GMT-0400) ken apparently typed:
> >> Stan Glasoe wrote:
> >>> The developers clearly ask you for the changes you made to xorg.conf. You
> >>> clearly refuse to provide that information.
> >
> >> If you actually read the bug report, specifically
> >> <https://bugzilla.novell.com/show_bug.cgi?id=205096#c6>:
>
> And because I might not want to hose a *production* system (noted at
> <https://bugzilla.novell.com/show_bug.cgi?id=205096#c4>) to help Suse
> solve *a problem I don't have*, that I reported only for the benefit of
> others and for Suse's benefit, Suse can't or won't fix it because I'm
> the problem and so am entitled to this brand of gratitude.  Okay.  I
> guess we understand each other now.
>
> Anyone else considering filing a bug report, you've been warned.

The big problem I see is that you think someone can duplicate the problem.
I had a customer with the same video card and sax2 did not hose the file.
I think with all that you have written and what is here you may want to
quickly follow the steps given and send both the broken and working file.
That would quickly end all this discussion, just because you will not
provide the details needed.  I have been fixing issues for many years and
I have seen people give the exact same stuff you did.  It does not matter
how polite you ask, often the reply just as you did, not realizing that
not one else can duplicate your issue.  So the only way the problem can be
investigate is you provide the information.  After 3 attempts to get the
information I find i totally reasonable to mark the bug exactly how it
was.

Sadly this show just how bad some people are and expect everyone else to
get the same results they did.  The fact is no one else has had the issue
and had both a working an non working file.  So if you really want to
assist in making SUSE Linux better you would go to the bug and add the
required information so it could be looked at in a proper way.

--
Boyd Gerber <gerberb@xxxxxxxxx>
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