Mailinglist Archive: opensuse (3605 mails)
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Re: [SLE] my 10.1 experience
- From: kanenas@xxxxxxxxxxxxx
- Date: Wed, 31 May 2006 23:49:50 -1000
- Message-id: <200605312349.50767.kanenas@xxxxxxxxxxxxx>
On Wednesday 31 May 2006 21:43, Johannes Meixner wrote:
> Hello,
>
> On May 31 09:10 kanenas@xxxxxxxxxxxxx wrote (shortened):
> > my hp7350 quits in the middle of printing jobs too often....without
> > any error messages in the logs
>
> If some jobs print, it is for 99.9% sure not a problem in the
> printing system but a low-level data communication problem.
>
> "too often" means "not always" but what exactly does it mean?
> Is it reproducilbe e.g. only for jobs above a certain size
> or only for high-resolution graphics or whatever else?
>
> If it is connected via parallel port, see our support database
> for the recommended BIOS settings for the parallel port (a bit
> slow but usually very reliable and sufficient for normal printing).
> Feel free to try out faster modes if it works o.k. in the old-stlye
> basic mode.
>
> If it is connected via USB I cannot help you regarding USB data
> communication problems because it is kernel-internal magic
> and I am neither a USB expert nor a kernel expert.
>
> If you would have had the time to tell us the exact model name and
> how it is connected and which logs you inspected, I might have found
> some more time to help you ;-)
>
> Kind Regards
> Johannes Meixner
> --
> SUSE LINUX Products GmbH, Maxfeldstrasse 5 Mail: jsmeix@xxxxxxx
> 90409 Nuernberg, Germany WWW: http://www.suse.de/
Johannes,
The printer model is HP-7350, as stated. Hewlett Packard, Photosmart series,
usb only. has hplip imbedded in the drivers, i upgraded it recently thru hp's
site, did not see an improvement. The /var/log/cups/error_log shows
absolutely nothing, the only difference between a finished job and a crashed
one is seen when i manually kill the job and the log records that when it
happens. The stoppage is not repeatable, it displays a random pattern,
frequency many times reaches 1 in 3. It stops on local printing jobs from
editors, open office, firefox, gimp etc. as well as Samba jobs. I also have
vmware installed. When the vmware machines or when another physical machine
(small home network, about 2-4 machines connected) print thru samba, the same
problem occurs. When i manually remove the usblp module a vmware virual
machine (windoze xp or 2000 or even nt) can connect to the printer directly
and that is the only time printing is flawless. my son keeps bugging me to
switch to xp and gets a lot of pleasure out of teasing me about it, it would
surely help my position in the intramural rivalry if this was solved. I think
i will retry 9.3 in my play partition, if i recall correctly it did not have
the problem, but then the rest of the hardware was not the same at the time
either. I have spent probably 100 or more hours googling for it and still can
not find relevant answers. You are probably right that it is a communications
issue, but how to track it down i have no idea.
thanks in advance for any pointers.
dimitris
--
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> Hello,
>
> On May 31 09:10 kanenas@xxxxxxxxxxxxx wrote (shortened):
> > my hp7350 quits in the middle of printing jobs too often....without
> > any error messages in the logs
>
> If some jobs print, it is for 99.9% sure not a problem in the
> printing system but a low-level data communication problem.
>
> "too often" means "not always" but what exactly does it mean?
> Is it reproducilbe e.g. only for jobs above a certain size
> or only for high-resolution graphics or whatever else?
>
> If it is connected via parallel port, see our support database
> for the recommended BIOS settings for the parallel port (a bit
> slow but usually very reliable and sufficient for normal printing).
> Feel free to try out faster modes if it works o.k. in the old-stlye
> basic mode.
>
> If it is connected via USB I cannot help you regarding USB data
> communication problems because it is kernel-internal magic
> and I am neither a USB expert nor a kernel expert.
>
> If you would have had the time to tell us the exact model name and
> how it is connected and which logs you inspected, I might have found
> some more time to help you ;-)
>
> Kind Regards
> Johannes Meixner
> --
> SUSE LINUX Products GmbH, Maxfeldstrasse 5 Mail: jsmeix@xxxxxxx
> 90409 Nuernberg, Germany WWW: http://www.suse.de/
Johannes,
The printer model is HP-7350, as stated. Hewlett Packard, Photosmart series,
usb only. has hplip imbedded in the drivers, i upgraded it recently thru hp's
site, did not see an improvement. The /var/log/cups/error_log shows
absolutely nothing, the only difference between a finished job and a crashed
one is seen when i manually kill the job and the log records that when it
happens. The stoppage is not repeatable, it displays a random pattern,
frequency many times reaches 1 in 3. It stops on local printing jobs from
editors, open office, firefox, gimp etc. as well as Samba jobs. I also have
vmware installed. When the vmware machines or when another physical machine
(small home network, about 2-4 machines connected) print thru samba, the same
problem occurs. When i manually remove the usblp module a vmware virual
machine (windoze xp or 2000 or even nt) can connect to the printer directly
and that is the only time printing is flawless. my son keeps bugging me to
switch to xp and gets a lot of pleasure out of teasing me about it, it would
surely help my position in the intramural rivalry if this was solved. I think
i will retry 9.3 in my play partition, if i recall correctly it did not have
the problem, but then the rest of the hardware was not the same at the time
either. I have spent probably 100 or more hours googling for it and still can
not find relevant answers. You are probably right that it is a communications
issue, but how to track it down i have no idea.
thanks in advance for any pointers.
dimitris
--
Check the headers for your unsubscription address
For additional commands send e-mail to suse-linux-e-help@xxxxxxxx
Also check the archives at http://lists.suse.com
Please read the FAQs: suse-linux-e-faq@xxxxxxxx
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