Mailinglist Archive: opensuse (3100 mails)

["Gil Weber" <gil@xxxxxxxxxxxx>]

> >>My HP LaserJet5P has started jamming. Seems to be a roller problem
where 
> >>the paper emerges from the printer. A technician I spoke with told me 
> >>roughly $135 to replace the rear roller system.
> >>
> 
> If the paper is jamming as it goes through the printer check the pick up 
> roller, this usually has a rubber tire on it and gets worn so the paper 
> is not fed through at the right time or speed. Replacement pick up 
> rollers are only a few dollars, not hundreds, and you certainly should 
> not need the fixing roller assembly changing unless you are getting 
> marks in the print from a damaged roller.
> 
> HTH
> 
> Alan
>

    Alan, which is the pick up roller? Can you help me understand where
I should be looking? And do I need to disassemble the printer to find
this roller you mention?

    I am not getting marks on the printed pages. But the paper jams
after about an inch and a half has come out the back and onto the paper
rest that is formed when the rear door is open. And it jams even more
often if I have the rear door closed so that the paper comes up into the
tray on top. 

     There are supposed to be two semi-transparent rollers in the back
where the paper exits the printer, each held on with a small wire
retainer. One of those rollers has come off, and I can see where that
roller is broken. I suspect this is the problem. The technician I spoke
to recommended replacing the entire rear roller system.

   I don't know any better. That's why I'm asking you guys -- the
experts. :o)

    Thanks. Gil