On Thursday 06 October 2005 5:36 pm, Carl Hartung wrote:
Hi Scott,
A lower price makes SUSE more affordable to more people. I understand your feelings, but you're not being entirely rational. You paid a lot more for 9.3, too. Did you think they could cut your price that much *and* ship all the same "goodies"? Not realistic.
Sorry, but I didn't ask them to drop the price. I was perfectly happy with the $89 price of the Pro package. If they offered a $89 10.0 package, I would have ordered it without hesitation. The rationale I saw posted either here or on opensuse.org for the price drop was that they got rid of the paper admin manual (another bad decision in my mind). So now, not only do we not get the admin manual, but we also get cheaper packaging.
Take some of the money you saved this time and buy a $5 "plastic holder" that fancies you and "quit yer bitchin'" IMHO, the packaging is but a "needle" in a very large "haystack" of quality software. And I was taught early on "If you can't say something nice, don't say anything at all."
You know, I'm sure I will have nice things to say about the software itself when I get around to installing it on my desktop and my laptop. But I haven't done that yet, and I see absolutely nothing inappropriate or wrong about expressing my complete disappointment in the new packaging. I'm a paying customer and I truly feel Novell has made a bad decision here, I see no reason to hold back my opinion. If you take that as 'not being nice' or bashing SUSE, then you are reading something into my message that I did not intentionally mean to be there. I like SUSE, I have purchased each release since I started with Linux (SUSE 9.0 on) and my comments here are solely intended to hopefully influence Novell to reconsider what I see as some bad decisions on packaging. Scott -- POPFile, the OpenSource EMail Classifier http://popfile.sourceforge.net/ Linux 2.6.11.4-21.9-default x86_64 SuSE Linux 9.3 (x86-64)