Mailinglist Archive: opensuse (3349 mails)

[Anders Johansson <andjoh@xxxxxxxxxx>]

On Sunday 29 May 2005 19:37, Janne Karhunen wrote:
> No. They can do better by getting things right with 10.0. Things
> definitely don't get better by experienced users being quiet about
> existing problems.
>
> Oh, that reminds me of the feedback form. Do they actually listen
> to that anymore? Haven't had any answers from there since Novell 
> took charge.

There is an open bugzilla now. bugzilla.novell.com. Feel free to use it

> They are supposed to have more experienced support 
> staff available now, but it surely looks like the exact opposite.

How so?

> Same goes for documentation. They surely don't bother to make it
> easily available anymore.

The web site is being heavily reworked to incorporate all the suse.com 
content. This will take a while. But even so, right now all knowledge base 
articles are searchable.