Mailinglist Archive: opensuse (3996 mails)

[Philip Amadeo Saeli <psaeli@xxxxxxxxxxxx>]

* Sid Boyce <sboyce@xxxxxxxxxxxxxxxx> [2004.09.02 14:21]:
> Rikard Johnels wrote:
> >On Thursday 02 September 2004 09.58, John Andersen wrote:
> >>On Wednesday 01 September 2004 09:14 pm, marcia wrote:
> >>
> I have a number of DEATHSTARS I need to dispose of as waste. I recently 
> bought a 120G one on the assurance of the guy in the shop that Hitachi 
> has solved the IBM problem. I was desparate when I bought the last one 
> as my experience just after Hitachi took them over was not a good one, I 
> emailed my problem as directed on their website,  hoping to have it 
> replaced under warranty, I never got a reply.
> Regards
> Sid.

I have a IBM (now Hitachi) 48 GB TravelStar drive in my laptop that I
had to replace 4 (four!) times during its 3 year warranty period.
That's five drives, folks!  One of the replacement drives only lasted
one week before hard failing.  BTW, the laptop orig came with a 32 GB
IBM TravelStar which has been operating just fine during the 5 years
I've had it.  I've had both drives installed continuously on the system
since purchasing the 48 GB drive.

I generally called IBM/Hitachi tech support to talk with a live
technician and would usually get a RMA number emailed to me after a day
or two.

Phil

-- 
Philip Amadeo Saeli
SuSE Linux 9.0
psaeli@xxxxxxxxxxxx