Henrik Karlsson
Hi,
I filed my first bugreport (no swedish keyboard after install) to SuSE in this week. I got a standard reply that basicly said that they have recived my report. But I have not heard anything after that.... ---<text snipped>----
It feels like my bugreport has landed in a black hole. Or is it standard behaviour for bugreports?
//henrik
Hi; I just read the responses you received and I will add my (unofficial) 2 cents -- Filing bug reports is good, do it, and don't expect any thing back... and you won't be dissapointed. If lots of people file similar reports and it is a SuSE problem, (meaning it affect one of their base rpms they will issue a patched rpm or publish a SDB fix. If it is Security related, send a copy to the Security folks, see: http://www.suse.com/us/private/support/security/index.html SuSE takes Security very seriously, and generally acts ASAP on security issues. If it's common problem, even if a 3rd "Party" rpm, and you have figured out a fix getting it into the SuSE Unoffical FAQ is helpful, http://susefaq.sourceforge.net Togan recently moved so he got a little behind, but this source is very valuable... If you are a heaavy duty "programer" and can fix the problem, then take the time to submit your credentials and get a "password" so you can access the SuSe Bugzilla http://portal.suse.com/sdb/en/2001/10/bugreport.html Otherwise, submit your feed back and expect it to fall into what seems like a black hole. As Dorthy said to Toto: "This isn't Kansas..." In the meantime, folks on this list (SLE) will do their best to help, keep your post to one problem each and give the right amount of detail... Hope this helps, -- Keep the Faith Baby -- __________________________________________________________________ McAfee VirusScan Online from the Netscape Network. Comprehensive protection for your entire computer. Get your free trial today! http://channels.netscape.com/ns/computing/mcafee/index.jsp?promo=393397 Get AOL Instant Messenger 5.1 free of charge. Download Now! http://aim.aol.com/aimnew/Aim/register.adp?promo=380455