Saw this posted at alt.os.linux.suse, but the thread died there, with no solution. I have the same exact problem. Basically: 1) An error occurs when downloading patch info (goes up to either 11% or 17% complete and throws a fit): Error Signature check for patch info files failed. Cannot load patch information. Patch: [either capisuite or sendmail, it varies] 2) An error occurs when starting to download patch info: Error Initialization failed. Try again. If failure continues, choose another SuSE FTP/HTTP server. This is not the "after a crash" or the "behind a firewall" links in the support database, I've gone through that and it didn't help. I'm behind a firewall and a proxy, but can connect well in all other cases. Besides, YOU starts downloading stuff and stops half-way; if the firewall/proxy were the problem, no download would occur at all, right? And the worst part: sometimes the update goes through (every 10th or 20th attempt, I'd say). I may be seeing things, but it seems that its going well when the download is really slow (the progress bar drags for minutes). This is in SuSE pro 8.2. Please help! Adalberto