-----Original Message----- From: Graham Smith [mailto:gqs@iinet.net.au] Sent: Monday, February 24, 2003 4:23 PM To: suse-linux-e@suse.com Subject: Re: [SLE] Printer Problems with SuSE Office Desktop
I am having printer problems with 8.1 Office Desktop.
Problem 1, I configure one of our network printers, an HP 8100, as a SMB printer.
I configure it with the correct hostname and queue name and
within the printer creation dialog works. However, when I submit print jobs to it, they seem to disappear into a void. lpstat -a shows
online and accepting connections. lpq shows the print jobs, with the first one being 'active'.
bilabong:~ # lpstat -a it accepting requests since Jan 01 00:00 it3 accepting requests since Jan 01 00:00 Printer accepting requests since Jan 01 00:00
billabong:~ # lpq it3 is ready and printing Rank Owner Job File(s) Total Size active root 5 hosts 1024 bytes 1st root 6 hosts 1024 bytes 2nd root 7 hosts 1024 bytes
It remains in the active state indefintely.
Okay, problem 2.
If I configure the HP 8100 as a direct TCP connection, it works, however the first 3 lines of each page get nixed. For example, I printed the default /etc/hosts file, the first printed lines on the page were as follows: # used at boot time, when no name servers are running. # On small systems, this file can be used instead of a
I prefer to use Direct TCP printing so I am not dependent upon our windows print server, but how do I correct the line shaving?
Lastly, something I just noticed, the lpstat output lists
On Tue, 25 Feb 2003 10:21, Carson, Chuck wrote: the test connec the printer the printers as
being online since Jan 1 00:00, however they were just created today. (the workstation was only installed last week) Not sure if this is related.
First thing is to check is the CUPS log files /var/log/cups/ Yon may have to increase the debug level to 'debug' in /etc/cups/cupsd.conf
-- Regards,
Graham Smith ---------------------------------------------------------
Here is what I get in the cups error_log when I try and print to the SMB printer: E [24/Feb/2003:16:37:31 -0800] cli_session_request() failed... E [24/Feb/2003:16:37:31 -0800] Unable to connect to SAMBA host, will retry in 60 seconds...: Success D [24/Feb/2003:16:37:41 -0800] AcceptClient() 4 from 127.0.0.1:631. It says Unable to connect to samba host, but then it says Success???? Anyone have any ideas? Thx, Chuck ---------- This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.