I know a woman who uses Windows and has Windows all her life. She is 69 years old. She has a Dell 1.7 GHz XP PC, a Dell Windows 98SE laptop. She uses Works 95 on top of these machines for word processing and Parsons Technology Address Book to keep track of her addresses and Parsons Technoloy Daily Journal application to keep of day-to-day activities. Whenever she has problems with Windows, she complains that she HATES COMPUTERS but I keep correcting her, saying that the source of her problems is Windows. She kept a journal file for 15 jears on her Parsons address book software application but she lost it when she tried to copy it to another machine. The journal file was in a proprietary format. The Daily Journal software was cheap, cost $20 US but caused an incredible amount of grief through the loss of years' worth of data. I installed Linux through dual -boot on one of her PCs and she loved it. She loves the games on Linux, games like Tetris that she doesn't get to play anymore because they have become obsolete. Whenever I see that kind of thing happening, it keeps reminding me that software cost is not everything. Before I even CONSIDER to use a piece of sofware that might fit my purposes, I look for the file formats it imports from and exports into.