On Wednesday 01 May 2002 01:09, Christopher Mahmood wrote:
* Art Fore (art_fore@3mts.com) [020430 19:17]:
I still have an issue with Kinternet not working, no one on the list seems to know what the problem is (on two computers), have not found any information in help or website. Sent email to suse support. No answer. This was same as in 7.3.
It's installation support...that means getting it installed on your computer. Applications aren't covered by isupport.
Well, I am gonna jump in this discussion and take the least liked side, SuSE's. I'll have to say, I have never experienced anything but good results from their support. When I purchased 7.2 last June, I was a complete Linux dunce or mostly dunce! ;o) Any questions I had, SuSE support was quick to answer and always provided me with an answer or help in finding the answers. This was before I found the mail list and I believe they may have even pointed me to that! I know several here have complained about the support. Many times their questions go beyond the scope of the support included with the purchased product, but I must say my experience has been a pleasant one. This and their wonderful product have been a couple of the reasons they have another devoted customer and Linux advocate. Patrick -- --- KMail v1.4 --- SuSE Linux Pro v8.0 --- Registered Linux User #225206 Magic Page Products -- Amiga-SuSE-PC Sales & Service URL: http://home.sprintmail.com/~tracerb