Mailinglist Archive: opensuse (4393 mails)

[Michael Bartosh <mbartosh@xxxxxxx>]

Anyone know of a good helpdesk web app?

I don't mind paying up to $200-$300 if it meets my needs:
	-client view- ie customer can log in and see ticket progress
	-invoice for billable time (preferably customizable so I 
could submit the calc'd value to my
	  paypal acct
	-add ticket via mail submission
	-FAQ Builder
	-preferably with beautiful graphics

http://www.macsdesign.com/solutions.html

is just about perfect, but alas, costs $2000 at a minimum.

ideas?

Thanks-

-mab

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