I am on a pretty slow line, and have just spent 3 hours trying to download and install the kdebase update - nearly 15Mb. It got to 100% each time, and then bombed saying that it had lost the connection with the server (no explanation was given), and no patch would be installed. The first time this happened, I thought that restarting the process would pick up the download where it left off. But almost unbelievably, this doesn't seem to happen - you have to start again right from the beginning. This seems rather amateurish, to say the least. Can anyone from SuSE comment on how they see YOU developing, because based on this it's not very awe-inspiring. For instance, many people on this list would decry HTML email as a waste of bandwidth. But I have just taken up 30Mb of bandwidth to do absolutely nothing. How many other people are doing this? Surely there is some sort of onus on SuSE to ensure that the tools they provide are as "environmentally-friendly" as possible? Is there any way to retrieve what has already been downloaded, and try to do the remainder manually? YOU gives no indication of where it is downloading to, and there seems to be nothing obvious in /tmp. Kevin