Mailinglist Archive: opensuse (3261 mails)

["crrey" <crrey@xxxxxxxx>]

It seems to me that SuSE is almost actively trying to avoid any mention of
the 2.4 kernel and update problems.  I keep getting responses that say they
support the kernel but don't support my use or any problems with the kernel
(symantics - gotta love em). I just wanted to know how to fix my system
after I dl'ed the rpms using SuSE's own program designed for just such a
purpose.  They announced the new kernels and suggested to do the upgrade -
Now I'm out of line for wanted someone to help me figure out why its not
working like its preport to?  I'm not trying to start trouble or one of
those guys that likes to start flame wars.  I just want my system to work
and I've only been using Linux since July of last year.  Started with Corel
(mistake) and then Mandrake (good to learn on but I wanted the new
features).  What's so wrong about wanting help from a company that I bought
a product from?

And I'm not talking about 2.4.3, I'm talking about 2.4.2 and
modutils-2.4.2-14.  Everything the Brooklyn CEO seems to sum up my
frustrations.  Using SuSE recommended updates with the recommended methods
are my problem if they don't work?  It's broken and no one at SuSE appears
to be in slighest bit interested in giving me any sort of advice - they
appear to be more interested in find ways to have me go away and drop the
issue.

-----Original Message-----
From: Brooklyn Linux Solutions CEO
[mailto:ruben@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Monday, April 23, 2001 1556
To: Mads Martin Jørgensen
Cc: Curtis Rey; suse-linux-e@xxxxxxxx
Subject: Re: [SLE] Support vs Support (Was: [SLE] util-linux and Kernel
2.4.3)


This is a bad model to compare with - but let's run with it.

I used to install nearly everything by hand, but the increasing reliance
of the package manager which is being encougaged by the distros have created
cirumstances where many autoconf files and software dependencies can not
any longer be reasonably worked out.  As a result, the distro's are
disfunctional without the package managers.  The recent Kernel upgrade is
a prime example.  So much of the core of the system's init and module
dependencies changed, that not only did nearly everything need to be
rebuilt,
but even after using the RPM's from a FRESH 7.1 disk (since the on line ones
didn't work), and after an initial failure from the CD, once finally things
were massaged to work, all my origianl setting were LOST, espeically
Firewall,
Routing, HOSTING and X (my voodoo3 3d stopped working again).

 So the distros are say - OK we will for now on drive - YOU - (slap) -
take you r hands off the wheel.

Now it is asked - should we expect you to put the engine in as well???

Well - what the heck is the RPM then anyway!!

BTW - as for the question, if the engine originally provided can
be remotely started and then drive the car across country, while
charging my plastic for the gas... damn straight I expect your RPM to
slip that new 2.4 engine right in place....

Or at least fix the damn system so that it can work with an off the shelf
job.


Ruben


PS One Last thing - I wish Crossfire worked again.  It was the reason I
brought
SuSe.




>
> So if you go ahead and grab the new engine we offer you for the 2.4
> liter model, do you also expect us to put it in for you -- in your
> specific car?
>
> And one other thing; Where do you buy a car and get service, repair and
> tune-ups included in the normal warranty?
>
>