No sir, I was not confused by the word "support" in the context that I was addressing. I was not referring to development support or support for the 2.4 kernel by SuSE in regards to working on and releasing it in the lastest version. I was referring to the end-user support concerning the use of and implimentations of the 2.4 kernel in terms of supporting configuration and installation of the kernel. Which proves my position that SuSE will included the kernel in the release and then washes it hands of any further end-user services or support for that kernel. It's similar to a car maker saying we have a model with the standard 2.2 liter engine and the new and improved fuel injected 2.4 liter high performance engine. We will be happy to sell you either model. Oh, and by the way, if the 2.4 liter engine needs service or tune ups we cannot offer any certified dealer mechanics. And did I mention that the engine a parts are not under any warrenty. If your new fuel injected 2.4 liter engine needs tune ups, repairs, or any other form of service might I suggest that your nearest neighborhood mechanic should be contacted if you should have any problems with the 2.4 liter engine. Gee, that's ok, I want the 2.4 liter engine - it won't break (I hope)! On Monday 23 April 2001 05:35 pm, Ole Kofoed Hansen wrote:
On Mon, 23 Apr 2001, Curtis Rey wrote: [...snip...]
The part I find ironic and unsettling is that according to the SuSE support terms any 2.4.x kernels can't be supported. It makes you wonder, since they were the first to release the 2.4 kernel, that this was more a marketing ploy to boost sales.
[...snip...]
At this rate I might give RH with the new 2.4 kernel a try, they claim to support it.
I think a lot of people are confusing two different interpretations of the word "support".
SuSE7.1 supports the 2.4.x kernels quite nicely, but that does not mean that the SuSE support department will answer questions regarding those kernels.
So the following question has two directly opposite answers (and equally true answers), depending on how you understand the word "support":
Does SuSE support the 2.4.x kernels? 1) Yes (these kernels work on SuSE.) 2) No (the Support Department cannot support these kernels.)
Regards
Ole