Lenz Grimmer wrote:
I forwarded your request to our support people. Here is a summary of their replies:
Unfortunately this is true, for the time being. However, the time window for phone support will be prolonged, either by having more days with the same hours or by having more hours on the same days. Either one or the other will happen soon, they are working on that.
Please note, that this limitation is for phone support only! Of course you can send us support requests by email around the clock within the first 90 days, which is the preferred method anyway.
This is fine assuming you don't need support for installation/networking/dial-up problems. Isn't this sorta like a auto shop telling you to drive your car in for service when your car won't start? Sorry, don't mean to be a smart-ass... Ken