"Timothy R. Butler" wrote:
I don't want to sound mean, but it seems that everytime someone points out that 6.4 had more problems than 6.3 there is some kind of excuse on SuSE's part. If
I don't see a single statement from SuSE anywhere, after looking through the archives. Are you talking about my From-address? Ok, I could also post from my Yahoo mail account, but I'm lazy. What "excuses" did you read anyway?
your customers are finding more bugs, and (I know I'm back at _my_ dead horse again) you are raising the price, shouldn't you take the customers more seriously?
Get the update edition and you get more for the same money, because the DVD is now incluced. As for those who just have to have the Prof.Edition, they get more manuals and more support. I do believe the SuSE prices are _very_ reasonable, before and after.
Now granted, I didn't run into a lot of bugs, but you have to remember, on my part I stuck to stuff like tinkering with my sound card drivers - I didn't run a lot of software. However, even I have found certain apps didn't work out of the box - xrpm (I think that's the name of it, I can't remember), Kpackage, my sound card (which was listed in the hardware database), among others.
My personal prediction is that you'll always find something that won't work out of the box, some packages always because someone really messed up and should have get his $^%#$^%# %$^#^%$#$%, , and some only in certain situations. You can beat me - who's got NOTHING AT ALL to do with SuSE Linux, I'm the ORACLE GUY!!!! around here - over the head, call me unopen for the valid SuSE customer complaints, etc., but damn, you must admit that only very few things you guys have mentioned so far are really serious bugs. xrpm doesn't work, come on (I won't test that now)! Ok, it's possible that's a dead serious issue for someone out there, but hey! Netscape in 6.4, now THAT's a serious issue where I won't argue at all. Especially since an amazing number of people have not installed the patch from the SuSE, that makes it a lot more stable, it's just not convenient enough to look for and get the patches. Should and will be more automated in the future. It's of course better to not have those bugs there in the first place, but IF they happen, such a feature that checks for updates and applies them automatically (all with user input and under user control) should help. SuSE Linux is getting better, and it will continue to become better. -- Michael Hasenstein http://www.suse.de/~mha/ SuSE Linux AG, Nuernberg (Germany) SuSE Inc., Oakland, California (US) -- To unsubscribe send e-mail to suse-linux-e-unsubscribe@suse.com For additional commands send e-mail to suse-linux-e-help@suse.com Also check the FAQ at http://www.suse.com/support/faq