Mailinglist Archive: opensuse (2407 mails)
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Re: [SLE] Disgruntled Customer
- From: mha@xxxxxxxx (Michael Hasenstein)
- Date: Mon, 21 Aug 2000 16:07:16 -0700
- Message-id: <39A1B624.AEC53754@xxxxxxxx>
Ron Heron wrote:
>
> Michael, you obviously didn't take this mail for what
> it was intended. Please read my comments to yours. I
> was looking for positive feedback.
Me too.
> > I cannot agree.
> Personal observation. I had fewer problems on older
> releases.
Ah, you see? Not very useful statement. Not even an example was given.
> I was specifically addressing upgrades. Problems are
> problems. I post problems and responses to this list.
> It is for that. I was addressing the fact that it
> seems to me, that the SuSE upgrades are unreliable.
And your point is? People will always have problems. Try to make just
ONE program so usefriendly that there will be no questions at all. I'm
trying this right now for the ORacle 8.1.6 installation, and the longer
I think about every single step the more desperate I get. I cannot do
it. Someone's gonna cry for help whatever I do. So I still consider your
statement useless. I promise you'll find lots of problem reports here
for all time this list exists.
> I have had no problems working with kernels on past
> SuSE distros, or on other distros. Thanks, but I do
> know what I am doing.
Then you will have no problems getting it to work, period. I'm the
example that shows this is true. I DO use SuSE Linux, you know...
> > b) Correct, the stock 2.2.16 is next to unusable.
> > This is why the SuSE
> > 2.2.16 is a 2.2.16 + several MB of patches, for both
> > stability and
> > features.
> Where is the SuSE 2.2.16?
How about
ftp://ftp.suse.com/pub/suse/i386/update/6.4/kernel-2.2.16/
> > ??? Thanks for the detailed bug report.
> Again, a general statement. I will post details when
> I start squishing the problems. But, to answer the
> sarcasm, why didn't SuSE include mpg123 if there are
> at least three packages that require it?
Which package requires it? Did you file a bug report? I've had no
problems listening to any mp3's, don't know which package yo used.
By the way, mpg123 is in 7.0, don't know about 6.4.
> It wasn't pretty :) But - did you read what I said
> here? It was on the SuSE mailing list where I learned
> that Yast or Sax2 was wiping out the .Xsession file
> from the root account. I replaced that with a backup,
> and problem solved. Not a big deal. The big deal was
> that the X would not even start using the SuSE
> upgrade.
Did you file a bug report (feedback@xxxxxxx)? Of course it's bad.
> Now, as a suse employee, do you have anything
> constructive to offer? I am trying to learn linux,
I have a lot of constructive help to offer, even setting up somebodys
Oracle server for free (plus data migration) on a box 10000 km away over
the Internet on the weekend. But, I demand a constructive contribution
from you as well. You get what you give, at least from me. Other people
will always help you, regardless of what you do, and I guess that's
better for business.
> and come up with a nice, stable box. I also use a
> test box for playing around on. Your message says
> "F-u, you're a moron, if you want our software, don't
> mess with it, and don't expect it to be our fault when
> it doesn't work" Is that the way you meant it to
> read?
I simple read from your email, without knowing you.
--
Michael Hasenstein
http://www.suse.de/~mha/
SuSE Linux AG, Nuernberg (Germany)
SuSE Inc., Oakland, California (US)
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