Mailinglist Archive: opensuse (169 mails)

[jrodman@xxxxxxxx (Josh Rodman)]

Hello Mitchell,

* Mitchell Scott (mitchell.scott1@xxxxxxxxxx) [990430 17:43]:
> Hi
> I have just done a 192 on the phone Nation-wide search for Linux and there
> is not one place listed in the U.K to ring regarding Linux! 

Sorry that we cannot have a help line in every country.  As much as I
would like that, it is just not feasable for SuSE right now.

> I have sent 10 maybe 15 emails to suse@xxxxxxx and suse@xxxxxxxx regarding
> my problem and no replies.

You may want to consider mailing support@xxxxxxxx which is the support
address for SuSE customers.  Previously, I was answering questions with a
1 day turnaround, although I haven't done it for a week or so.

> I post to Linux newsgroups no feedback!  The Question is... Where do you
> look?,  apart from the "HOWTO'S" for help, what about help that is not
> covered in the "HOWTO'S"?.  but at least with Microsoft who , who as we
> all know get a hammering round the slagging off stakes,  at least they
> can  sort your problems out, but  Linux is a different kettle of fish
> altogether.

I look in a variety of places.  Certainly the HOWTOs are a good place to
start.  I sometimes refer to books such as those from O'Rielly.  I
frequently use search engines such as dejanews or google
(<A HREF="http://www.google.com/";><A HREF="http://www.google.com/</A">http://www.google.com/</A</A>>), etc.  If the issue relates to particular
software, I look to www.freshmeat.net for history and homepage location.

>  I have a what seems to me a simple problem (obviously not that simple
>  or I would not be posting  ) My Lexmark 3000 printer that took me the
>  best part of a month to get going on SuSE 6.0 as a "hpdj" printer that
>  at least printed B&W stopped working after I managed to configure an
>  Internet connection ( which was not easy ended up doing it through
>  kppp).,

What sort of printer is this?  Given your description of it as working as
an 'hpdj' I assume this is an inkjet.  Is it connected by a parellel port?  
Is this a color printer?  

More importantly, what exact steps did you take in setting up your
internet connection?  If it is connected to your parallel port, then
routing should not enter into it.

> When I give the command:- "lpr anyfile" I get the message:- lpr:
> connect: no such file or directory, jobs queued, but cannot start
> daemon. If I execute /usr/sbin/lpd and do the same command no error
> message but no print!

After running this, do you see the process running with a 
ps aux |grep '[l]pd'

Of course 

hould also work.

If it's not there take a peek in the various /var/log files to see if any
errors appear when launching the daemon.  If it IS running, then glance at
/etc/printcap to find the logging file for your queue and check that.

> If I then "lpq" I get: - Warning: no daemon
> present... Under this message I see my print jobs spooled but can not
> access them. I am guessing here but it looks like there must be a line
> of code in a file that is stopping the lpd daemon from printing as a
> security measure from other users accessing my printer on a network but
> as I am not on a network I am a single user I must disable this to get
> my printer up and running. The problem I have is I don't know how to do
> this, apologies for rambling on like a loon. Any answers, and I mean
> any, would be appreciated (I am wearing my asbestos longjohns)

Well, an average user is not going to have access to the parallel port.
However this is handled by the lp daemon, which should be running as root,
and this this should not be an issue.  In any event only root has
priveledge to run the program:

-rwx------   1 root     root        44808 Jan 19 21:12 lpd

Not sure what's going on, but it definitely sounds like lpd is out of
sorts.

> Best wishes to you all
> Arsenal for the Premiership (come on you Gooners)
> Mitchell

Best of luck,
-josh

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