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P.s. Your security mailing lists could improve should you want customers to beleive your teams have a handle on interacting with their customers. Assuring them when you have sound suggestions for security and provide updates when warranted is also key. Its important not to forget that those who are on these lists may have huge partnerships with you, or buy considerably but it takes only one misrepresentation to do away with this relationship. Perhaps you do not care but then again its your business.
sorry, but I don't like such "I am the king customer.." crap. what is your problem? do you want that roman talk without coming directly to the point? you can/should critize when they made obviously technical mistakes, but you said "RedHat has a better grip..." does RedHat knows more about the openssh bug, although ISS does not publish the details? I don't think so. nothing was known about the security hole, therefore it was a great job from SuSE. and why cc to the half world? -- Mit freundlichen Grüssen / With kind regards Dipl.-Ing. Harald Nikolisin SOFiSTiK AG (Entwicklung)