On Wed, 16 May 2012 21:29:57 +0200, Per Jessen wrote:
We can quibble over words all day and not get anywhere. So the concept is the important thing to get some consensus around.
A valid/actual bug that has been addressed (with or without update) is RESOLVED.
A bug reported in a system that has since been superceded or in which the bug is unlikely to be fixed (resources, age, whatever) is NEEDINFO with a suggestion that the user a) upgrade or b) wait to see if an upgrade will fix it. Possibly we could use UNSUPPORTED, but that is a dangerous word too.
Yes, but as I said, the specific word choice is something that I think we should shelve for now and we need to get aligned around the concept first. If we're not aligned around the concept, then the word choice discussion makes no sense at all.
I absolutely abhor being told "just upgrade" when realities make it impossible, but I appreciate the realities on the other side of the fence too.
Yep, to both.
I'm bothered more by SUSE having been disgorged from Novell that it doesn't have a separate bug tracker to keep SLEx & openSUSE users from more easily getting overwhelmed trying to use it. cf. https://bugzilla.novell.com/show_bug.cgi?id=753203
"You are not authorized to access bug #753203." ??
So it's a bug that Felix submitted with a number of UI requests for Bugzilla that could make it easier for openSUSE users to use. The bug itself is outside the scope of the bug management process, though. Felix, if you want to discuss this on the list, please start a separate thread. :)
That's really a separate issue and a much larger one to tackle. While it might be necessary/desirable to look at splitting the SUSE BU's bugs off from the others in the Novell bugzilla, if we start redesigning the entire system we'll end up not making any progress.
I honestly do not see a reason for having two separate copies of the same infrastructure.
From a technical standpoint, there really isn't any other than perhaps to increase the flexibility for us to make modifications to the UI.
But from an identity standpoint, now that SUSE is a peer to Novell inside Attachmate (rather than a subsidiary of Novell), there may be benefit to doing this. But a wholescale redesign of bugzilla for openSUSE is out of scope for this discussion. I think we need to focus on some short-term wins in terms of refining the bug process within what we have, and if we want to look at a larger-scale redesign, then we do that once we've triaged the existing processes so they're more effective. Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org