Mailinglist Archive: opensuse-project (382 mails)

[jdd <jdd@xxxxxxxxx>]

Le 16/05/2012 18:41, Bryen M Yunashko a écrit :

> And let's be honest.  People don't want to read, read, read.  They
> encounter a problem and just want to report it and be done with it.

I don't think so.

people want they bug *fixed*. It's of no use to have more bugs 
reported if we can't fix them...

now bugzilla is frightening, so only solid people report, and then 
this is not enough to have good reports and fixed bugs.

So, IMHO, we should first have *less* bugs, but *more* solved

Most bug report have to be managed extremely fast, because it's often 
difficult to keep a buggy system only waiting a needinfo

The best ever debugging system I experienced was an online chat 
system. Not IRC, pear to pear (one to one) system.

I don't imagine we can manage this. The main advantage is that it 
works with a simple browser, no special IRC config

could it be possible / usefull to *require* an IRC chat *before* 
reporting a bug????

jdd
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